United States Postal Service

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Address: 2400 Postal Blvd, Flagstaff, AZ 86004, USA

Phone: (800) 275-8777

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State: Arizona

Zip Code: 86004

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Reviews

I walked in to find a long line; at least 10 people ahead of me. However, I was out in less than 5 minutes! Great experience. Courteous, professional service.

 9 years ago (10-10-2017)

This place is horrible. My important letters to me get returned to sender while other things trickle through to me. It’s very strange. We should defund this organization and privatize it. It’s crazy bad customer service and it has a monopoly on the government. Let’s change this and defund Usps

 9 years ago (04-10-2017)

They dont want to help you! No matter how politely you ask them, the fact that I ask simple questions on something I havent done before makes them roll their eyes and give a sarcastic tone. Especially if you have the pleasure of working with Joel. He omitted some instructions on how to prepare my package and gave wrong instructions. When i came back with another question, it was rude comments i was met with. Then finally, when the other teller helped me wrap everything up, the teller asked me why I filled out/pasted the slips the way I did. In response, I told her that Joel explicitly told me to do those things and he just raised his voice and said "I told him not to tape that slip" even when he said straight up to me "these slips go on the outside of the package". I apologized to the other teller and she didnt even acknowledge it. In the 4 years ive been here, they have always been rude and even misplaced 7 packages of mine in 2016. These people dont understand basic customer service and it sucks that management wont do a thing about how awful their employees are. Be careful going here, they want to make you look and feel like an idiot.

 9 years ago (12-10-2017)

I have lived all over the country. I have never had so many horrible experiences with a post office.
I agree fully with other reviewers. There is a pattern of what sure looks like corruption and theft involved at all levels of this institution. Everyone makes "mistakes" and has bad days at work. It shouldn't serve as a business model, and that's exactly what's going on here.
Packages and any correspondence that appears to contain payments seem to be the most coincidentally "lost" items. "Notice left in box" means no notice was ever left. How dare we expect mail to actually show up at the delivery address? The nerve of the public and their demands.

 9 years ago (07-07-2017)

I have been attempting to get a new screen protector sent to me in the mail. However, I get home and see my mailbox brutefully stuffed and have found my item inside, destroyed, three times. Everything shouldn't have to say "Fragile! Handle with care!" In order for it to not be crammed and stuffed into a mailbox which it is too small to fit into. I have had 4 screen protectors sent to me, each destroyed by USPS and the company is no longer offering to send me a replacement because neither the company nor the product is at fault. It is the fault of the mailman shoving things into a mailbox because he doesn't want to get out of his car to place people's parcels near their door.

 10 years ago (16-05-2017)

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