United States Postal Service

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Address: 801 W Fairmont Pkwy, La Porte, TX 77571, USA

Phone: (800) 275-8777

Website

State: Texas

Zip Code: 77571

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Reviews

I’m giving a 3 star rating because there’s usually a long line and with only one or two employees at the register.. other than that, the service has been good. The lady with the blue hair and the Asian man have been really helpful

 8 years ago (30-11-2017)

Came to write a review after my experience here today and wow, look at the reviews already. All I will say is this. Another woman in front of me was there complaining about an issue when I was in line. The staff was very unhelpful, they told me a wrong price on a shipment to china (around 80$ is what I was quoted. Good thing I had done my research online first because I had to pull out my phone  and show him the true price on the USPS website which was 31$. I showed him the website after vigorously trying to convince him that he was way over quoting me. Then I asked another question and he said "well it's not like it's common sense or anything" in a sarcastic manner. That's all he said. I was always taught that the only dumb question is the one you didn't ask. The question was referring to the address format I was using for China. If you think it's common sense, look up some Chinese addresses. The bottom line is that these negative reviews are adding up at this location for a reason. I have more to say but this review is already far to long. Maybe one day someone will take care of this. I'm also tired of receiving many packages addressed to someone else and having my packages getting lost.

Update 8-22-2017:  My package I sent was supposed to arrive in China within 7 days. It has now been over 2 weeks and the package is lost. When Tracked, it says that it never left this post office location. My theory is that the men who work here read my review and didn't ship it. An investigation has been started by USPS to try and find the package but I'm sure nothing will come of it. DO NOT use this location.

 8 years ago (29-08-2017)

My experience is so-so. The bald headed black guy and the Asian guy are the best employees there. If they are not there then.....good luck. The manager in the back is not really helpful. I guess if she's having a bad day then it will reflect on her persona. I had a package delay and the bald black guy actually called me back to confirm the package is in my mail box..etc. He and the Asian guy needs a raise. The Asian guy have great people skills.

 8 years ago (14-10-2017)

Thee worst USPS in America by far!!!! Several times, I had to check them on when my package should arrive. When your website shows 'out for delivery' and then your package shows up the next day.....I'm sure you will be upset as well. This happened more then several times. I had to check the actually carrier that lied to me saying "it was in your mail box the whole time". Dude looked me in the eyes and said this. I was very close to man-handling him. The people that work there are horrible and most of them suck-at-life. They have a easy job and suck at it.

There's a black lady that works in the back and I don't think she's getting her daily dose of "vitamin D". Some days she's ok and some days she comes off like your call doesn't matter to her. I'm sure they have some that are great workers but I have not met them yet.

 8 years ago (13-10-2017)

100% rude and unprofessional. 
The Google reviews are right. From the moment the woman answered the phone, straight RUDE.
They will have u on hold for ever, when they finally decide to come back (if they even come back) 
Still rude, and lazy. The woman did not want to check, listen to what I was explaining and  or do her job. I'm not saying all of their workers are like that. But with me being a very polite, calm and professional person, I did not derseve to be spoke to or treated that way. 
April 11th 2017 I called at 2pm. I hope she gets fired.

      
      
      
 8 years ago (11-04-2017)

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United States Postal Service

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