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Reviews, get directions and contact details for Universal Nails & Spa

Universal Nails & Spa
Address: 10592 N Oracle Rd #120, Oro Valley, AZ 85737, USA
Phone: (520) 797-3228
State: Arizona
City: Oro Valley
Zip Code: 85737


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Absolutely love this salon. I have tried at least 5 others in the area because they were closer and go back to universal every time. The owner is so nice and all of the ladies are wonderful. They always ask how I'm doing, how my little girls are, and treat me with kindness. Love the job they do on my hands and feet as well!
8 years ago (10-12-2017)
This place was awful!!! I walked in for a gel manicure and they looked at me like I was an alien, after shouting they found someone who was willing to do it. I sat down and told her what I wanted, she scoffed and filed my nails down to the nub! I told her it was too short and she said it will grow back! She spent the whole time filing then when it came to the massage all she did was take cocobutter slab it on both arms and then threw a towel at me and walked away! She then came back and said I owed $38! That is the most expensive gel manicure I have ever gotten and it was awful! I will never go back, I planned on talking to the owner but no one will pick up the phone. AWFUL, AWFUL, AWFUL!
8 years ago (07-06-2017)
They did a very poor job, they seemed to be in a rush. I showed them exactly what I wanted and they didn't even get close. My nails were oddly shaped and weren't painted all around. I don't recommend this place go somewhere else.
8 years ago (14-04-2017)
Go somewhere else period... Came in here because I had seen some people's nails and they looked good. I asked where they got them done they look nice but the customer service is a bit rude. Not sure how they have good reviews the man I saw was rushing not taking his time. Also my nails were not dry yet on pedi and wanted me to pay and not when I wasnt ready. Second I asked if I could add tip to card but he said they only did cash for tip and could not add to total. When he found out I didn't have cash for his tip he gave me the artificial flip flops (after he made me walk barefoot not even dry yet to the dryer) and said you can go now. "Go now". He didn't know that I felt bad that I didn't have cash on me at the moment but I was still going to come back go to ATM and tip him. Regardless of his attitude I'm not the person to still not tip although inside I felt a bit hurt how he treated me. But because I changed color once I appreciated he did that before and still wanted to tip so I went back to get cash and gave him tip when I walked back in I could tell he wasn't happy gave me a little dirty look when I came back few min later...Despite that I still gave few $ tip and left it on his table for him. After I did so he was acting all nice again "oh thank you" I would NOT recommend this place and go to other location. In oro valley which is "art of nails" much better and worth the wait and customer service much much nicer.
8 years ago (18-02-2017)
Mike aka Miguel didn't 'cut corners' in his manicure process and gave outstanding quality manicures! Go for the $35 manicure and be sure to be clear about what you like and don't like. We'll be back!
9 years ago (14-11-2016)
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