Uptown 1 Hour Cleaners

Reviews, get directions and contact details for Uptown 1 Hour Cleaners

Address: 3333 Connecticut Ave NW, Washington, DC 20008, USA

Phone: (202) 363-5050

State: District of Columbia

City: Washington

Zip Code: 20008

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I wouldn’t recommend alterations unless you’re in no hurry, but also the tailoring was imprecise and expensive. If you’re not in a hurry, dry cleaning and laundry is good. I find there’s no chemical smell lingering on the clothes. They do have a convenient after hours drop, but delivery service would be an improvement. And oh the many broken buttons over the years!

 7 years ago (08-03-2018)

This is the first time I am posting a review on Google but I thought my experience was something others should take into considering when selecting a laundry and dry cleaning service since this becomes a recurring destination in our lives. 

The female owner, Tina, is not friendly and mostly in a sour mood. The male owner, Andy, is considerate and understanding but not professional. I understand they work hard but not professionally. 

I went to their store for the first time and asked for laundered shirts pricing. Tina told me an amount and also said that I can do same day drop off and pick up. I asked if they deliver. They said it's free (and also on their card). Later I am told it's 10% more per shirt. I point out or conversation and their card and they say it's "marketing". Delivery is free but they increase price per shirt quotes. When I come to pick up my shirt, I am also told there is an extra charge for each shirt because it was same day. I tell Tina that I was never informed about this but told that the prices were $x per shirt. She says that I didn't ask about any price changes given the same day service. 

There were also stains on my shirt that weren't removed. I pointed that out and they replied it costs more to have them deal with that too. Tina and Andy run this business purely for their bottom line and don't care about customer satisfaction.

 8 years ago (29-07-2017)

Ripped a button out of my shirt and took some shirt with it. Wasn't looking for them to replace it; just repair it! Hadn't even gotten home before I discovered it (shirt still wrapped up and only 5 minutes walk away). I turned around and went back - only to be told it was my fault and they didn't do it. Again all I wanted was a repair! Woman screamed at me and then got her husband who did the same. Took my business to Cleveland Park Valet down the street... And never looked back.

 9 years ago (01-05-2016)

Great service from really nice owners.

 9 years ago (29-06-2016)

Great location but severely overpriced! 

 9 years ago (23-12-2015)

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Uptown 1 Hour Cleaners

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