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Uptown Hounds

  1. Kentucky
  2. Lexington-Fayette Veterinary Care

Reviews, get directions and contact details for Uptown Hounds

Uptown Hounds

About

Uptown Hounds is Lexington's #1 location for your dog staycation!!! Your pet can enjoy Doggie Daycare, Pool and the Uptown Hotel. We are a Doggie Paradise.

Address: 466 Angliana Ave, Lexington, KY 40508, USA
Phone: (859) 255-2275
moc.sdnuohnwotpu@noitpecer
State: Kentucky
Zip Code: 40508


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Reviews
If I could leave 0 stars I would. After calling ahead about my dog having a reaction (was having a hard time breathing & swelling) I was told to bring her in. Upon arrival, very unorganized and weird layout of office. After 10 min a male worker comes out and says rudely "well it's going to be awhile" as he grabs my dog's leash and begins to pull her. She's never been here, she's scared and tries to get away. I will never go back into this place and I will be sure to make sure no one I know goes here. You do not treat a dog like that nor a potential new customer. If you were so busy it should have been communicated with the front desk. I left and took her to Sheabel and they administered an emergency shot to help her breathe. All while without being rude or attempting to pull her away.
9 years ago (07-08-2017)
Uptown Hounds is a very clean, loving environment for dogs of all sizes. My two Great Danes LOVE the staff as well as going there for a random daycare visit once or twice a week. The employees are always so affectionate to each and every dog. It's evident they enjoy what they're doing which greatly benefits the well-being of our furry best friends. The one and only thing I would like to see changed is a discount offered for multiple pets. Paying full price for two dogs is quite costly for me so it prevents me from daycare fun year-round. I utilize the daycare facilities through the cold months only and revert to dog park visits everyday. I wish the facility would review and change this one and only policy. Thanks, Uptown, for the great love and care you provide my two Danes, Kaiser and Klaus!
11 years ago (11-03-2016)
My parents had an amazing experience here so I decided to take my puppy. Dr.Johnson was AMAZING! Her compassion and concern didn't go unnoticed. I will be back and I highly recommend them!!! I recently had to pick a vet for my puppy I got from the human society in Lexington. My boy had pneumonia and was declining fast. I met with Dr.Estill and she was beyond Amazing! She sat in the room and she was very compassionate through my tears. She did an amazing job. It's almost been a week and he seems to be better. No matter the outcome, I'm blessed to have had both of these vets! The staff is amazing and very caring. Thank you all for saving our pups and doing all you could for them. And us.
10 years ago (09-05-2016)
Update to my first review: The owner has been diligent in making me a happy customer and has credited my account for Brie's last visit. I'll take her back with very explicit instructions of how I want her groomed and there will be no confusion about it as I'm writing down EXACTLY what and how. I may even supply my own shampoo for her as I know it's what she needs for her coat color (white). As for Geoffrey, he's always been treated so well and I've been pleased with his grooming. When things haven't been trimmed enough, I've accompanied him to the grooming area to get areas done correctly. I'm keeping my fingers crossed for Brie. She is my "special" dog who I feel needs the most time and care.
11 years ago (19-08-2015)
I have been taking Icie to Uptown''s daycare for almost 2 years. She loves going there and never looks back when I drop her off. The staff is professional, courteous and they genuinely care. When Icie was a pup she benefited greatly from the ability to socialize with others. She has a high energy personality and takes full advantage of play time. When I pick her up she is ready for a nap. The facility is very spacious and clean and well designed. I highly recommend Uptown Hounds. Joyce Arvin
10 years ago (26-04-2016)
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