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United States Postal Service

  1. West Virginia
  2. West Virginia Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 331 Madison St, Fairmont, WV 26554, United States
Phone: (800) 275-8777
State: West Virginia
City: Fairmont
Zip Code: 26554


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
Notoriously bad at getting mail delivered correctly and promptly. Multiple bad experiences. It once took a letter 10 days to get to my mother who lives 45 minutes away. They told me a package had been delivered but it never was. They said it was lost forever. A few days later it was found and they gave it to me. I moved and put in a change of address, but they continue to deliver mail to my old address instead of forwarding it. Most recently a package delivered to my old address was not only not forwarded but given to someone else. When I asked them about it they told me they had delivered it to me, then that they had forwarded it to me, then that they lost it and finally that they gave it to someone else and that basically I had no chance of ever getting the package back. I had to call there every day for weeks for them to do something about it and despite numerous promises to call me with updates, I only ever received one call. I finally had to drive 7 hrs to Fairmont from my new address and go to the house they gave my package to and ask them for the package myself. The people immediately turned it over to me. Why does it take me driving 7 hrs to get my mail? Why do I have to do their job? Why can’t they do their jobs? I guess we will never know. Very disappointing.
7 years ago (23-03-2018)
Only reason I'm giving them 1 star is because 0 isn't an option. No one can just deliver a package anymore. I have found packages laying in my front yard, items setting on top of my mailbox in the rain and sometimes I have to go after them. Why have the option of tracking a package if it's never going to be accurate.
7 years ago (04-02-2018)
Returned a package the first week of Jan 2018, QVC it is now Feb 2 2018 and QVC STILL has not received my package, They tracked it and it's STILL sitting in the FAIRMONT POST OFFICE.
7 years ago (02-02-2018)
After Morgantown PO canceled my passport appointments with them four different times, I tried this post office and it was insanely better. They were so helpful and nice and DIDN'T CANCEL MY APPOINTMENT
8 years ago (30-10-2017)
The lady gave me a pen to write on a plastic envelope and then continued to treat me like I was the stupid one. She was EXTREMELY rude. I will never be using this post office again.
9 years ago (05-12-2016)
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