US Post Office

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Address: 620 Allendale Rd #125, King of Prussia, PA 19406, USA

Phone: (610) 337-9823

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State: Pennsylvania

Zip Code: 19406

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Reviews

I have been going to this branch 3 or 4 times per week for the past year. I understand that this is a government run business so my expectations are not for 5 star service...HOWEVER...I have not had one positive interaction or experience with any of the employees. Any questions I have asked (especially about the passport office) are answered in a long winded wind about manner, that only left me with additional unanswered questions. I seriously believe that customer training is needed; and with this in mind the Post Office is to blame for lack of training. To end on a positive note, they have a decent assortment of cards, and the parking is ample.

 8 years ago (15-05-2017)

its a shame how all these people write these long negative reviews here.  I am from Philly but work in KOP, and  you deal with bad/rude customer service in every post office you go to in Philly so eventually you get use to it. But to sit here and write a bad review for these employees is wrong very wrong (not to mention my experience of two different complicated things i had to send, was great and so helpful from them) .  I guess living in  rich towns everything needs to be handed to you and cant deal with following simple steps those people working there ask you to do. I'd give them more starts they are excellent employees from my experience.

 8 years ago (18-05-2017)

I paid $7.10 for a package that weighed 13 oz to get delivered in 2 days.  The package arrived at the Locust Grove, VA PO this morning but I received a test that it will sit in the PO until tomorrow.  I needed that package to get delivered on 2/1/17, which is what I paid for.  The PO is covered by the wording EXPECTED delivery.  A total rip off.  I could have paid under $5 for it to get there in 3 days instead of paying $7.10 to get there in 3 days.  I told the clerk I needed this package to arrive by Wednesday, 2/1/17.

 8 years ago (01-02-2017)

The woman wouldn't let me buy stamps because my credit card said "see ID" on the back instead of being signed. I gave her my ID and she said the card has to be signed, it's "post office policy"... Wouldn't it be a lot easier for someone to forge your signature when using your credit card than to forge a driver's license??? Completely idiotic! And she was completely rude to boot.

 8 years ago (05-01-2017)

Trying to schedule a passport application appointment. Have been calling for over 6 hours now, well over 50 calls. Not a single one has been answered except one where they picked it up and hung up. I am currently on the phone with corporate and leaving a complaint. Will NEVER be going to this post office. EVER.

 8 years ago (09-02-2017)

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