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Reviews, get directions and contact details for United States Postal Service

Address: 260 Underpass Rd, Brewster, MA 02631, United States
Phone: (800) 275-8777
State: Massachusetts
City: Brewster
Zip Code: 02631


Opening Hours

Monday: 8:30 AM – 4:45 PM
Tuesday: 8:30 AM – 4:45 PM
Wednesday: 8:30 AM – 4:45 PM
Thursday: 8:30 AM – 4:45 PM
Friday: 8:30 AM – 4:45 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I’ve lived in 8 different towns in my 30 years and have not had to deal with issues from any post office except this one. There has been over 10 occasions just in the past year where I have had to track down packages myself. I went to pick up a package today that was supposed to be delivered yesterday and was told that I’d have to wait until they got to bin 3... they were on bin 7. After going in yesterday to look for the package and was told to come in, in the morning before the package got loaded onto a truck. I did just that, they knew where the package was and decided that they needed to go through the rest of the bins instead of just grabbing and scanning my package. Again this is just the last of a long line of incidents I have dealt with. I will try and avoid this service at all costs when dealing with important items.
7 years ago (24-02-2018)
Just got a PO Box here and received outstanding service!
8 years ago (29-09-2017)
Every time I go here, the fat lady refuses to look for my package. She tells me it's not on the top of the pile so she isn't looking and I have to wait until tomorrow. Worst customer service here every time. This isn't the first time it has happened either. There needs to be some sort of customer service training here. On the other hand, the older gentleman that works here always goes above and beyond and he is very nice.
8 years ago (20-04-2017)
Claudia and her team are lacking in customer experience, I was spoken down to and disrespected for there screw up. It's sad to see our tax dollars pay for there salary and get such poor treatment. Might be the worst experience ever in a USPS.
8 years ago (24-05-2017)
Worst Post office ever .... lost mail ... credit cards ... important letters .... Postmaster needs to be replaced!!!
8 years ago (26-06-2017)
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