US Social Security Administration

Reviews, get directions and contact details for US Social Security Administration

Address: 3608 E Kiehl Ave, North Little Rock, AR 72120, USA

Phone: (877) 512-3854

Website

State: Arkansas

City: North Little Rock

Zip Code: 72120

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 12:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Social Security Administration phone number, Social Security website, Social Security office near me, Social Security Login, www.ssa.gov online services, Social Security benefits, Social Security office, How can I check my Social Security status

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Reviews

I understand the 1 star reviews. It just so happens that I apparently went on a good day. Of course it sucks that I had to take off work because neither SSA's are open after I get off work Monday - Friday at 5PM. I went as soon as they opened, and of course other people did as well.
It was a wait, but I only waited for 1 hour and 20 minutes and I was prepared to wait so I took things to study. I seated myself and it was near friendly people who liked to talk, so that helped time go by as well. As soon as I was called, it took 10 minutes at most and I was greeted by a really sweet man that liked to crack dad jokes. He began by asking me how I was and asked what I was there for. He apologized several times for the wait, but I said I understood. I was there for a name change due to my marriage and he asked how I met my husband and everything. Sweet guy and made the wait even more worth it. I was at work by 11am (I commute 20 miles a day) and continued with a good day.

Things happen, and people can be rude. I was just lucky to have someone that was kind and attentive. My new SSC arrived in the mail today and I was just there last Thursday on April 12th, 2018! I'm very happy. 
I wish they didn't close so early on Wednesday's. That is kind of inconvenient.

My score is from my experience as a whole and it was my first time there.

 7 years ago (18-04-2018)

My mother who can barely walk let alone work went in here to apply for disability. The employee she got stuck with was so lousy. When my mother went to sit down at the employees window the employee actually told her to hold on because she didnt want my mom to get too comfortable. She wouldn't allow her to sit down, she wouldn't hear anything my mom had to say. She was a lousy example of an employee and horrible at her job. My mom left in tears with no idea of what to do and felt completely hopeless. It was awful. Pure example of a person who hates their job and just wants to get through the day. Would not recommend anybody to go to this office because the employee we got stuck with didn't give a rats behind about anything and was incapable of showing human courtesy. Go elsewhere people.

 8 years ago (19-10-2017)

Closed on Wednesday's after noon. Makes no sense, why would they close early during a work week.....Everyone has to work 9-5 during the week, they can't even do that.

 8 years ago (24-01-2018)

The entire SSA sucks!  I started online and for 67 years my middle initial was E.. No SS says it's invalid and I got locked out.  You can't talk to a hot body on the phone and I don't have all day to sit at an office because I have a full time job so in my hu.mble opinion, nothing works at Soc.  Sec. This customer service is beyond nil.!!!

 8 years ago (28-09-2017)

Save yourself the hassle of incompetent employees ... drive to Conway office, it's worth the drive. 
This office is half ass everything they do, they make you wait hours to see anyone unless your the fortunate people that have letters in front of the numbers. As for the rest, employees are not cross trained to do anything, so expect incompetence and at least multiple visiting to get whatever you need corrected

 8 years ago (14-09-2017)

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US Social Security Administration

Reviews, get directions and contact details for US Social Security Administration

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