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Reviews, get directions and contact details for Valley Car Wash

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Full Service Wash and Detail Center

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Full Service Wash and Detail Center

Hours for Full Service Wash:
Monday - Friday: 8:00 AM - 7:00 PM*
Saturday: 8:00 AM - 6:00 PM*
Sunday: 10:00 AM - 5:00 PM*
(*weather permitting)

Hours for Detail Center:
Monday - Saturday: 8:00 AM - 6:00 PM

Address: 1149 36th Ave S, Grand Forks, ND 58201, USA
Phone: (701) 772-0331
moc.yriadyellav@stnemmoc
State: North Dakota
Zip Code: 58201


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Reviews
The outside is decent due to the wash equipment but I think I've given them their last chance after at least 25 washes. The lack of detail and care for inside and final outside wipe is obvious. One employee who is supposed to be spraying before running through the wash just played with his phone. At the other end when there were still suds running down the tailgate and the back window had suds outside and dirty inside, an employee stood by and spun a towel on his finger, not doing anything. It was the ONLY truck in there for gods sake.
8 years ago (13-03-2017)
I don't normally do reviews but thought I should share. Took my boat to have it detailed just didn't have time to do it myself this year. They got me in right away. When I told them I was heading out of town for a few days they kept my boat in one of the bays so it wouldn't have to sit outside in the rain and the total charge came in less than there original quote. The boat and trailer look great. Only small issue is they never called to tell me it was ready to pick up but then again they knew I was out of town. Valley Dairy is a great member of the community and I was not only glad to give them my business but very happy with the work.
9 years ago (28-10-2016)
I'm absolutely appalled by the quality of service i received today at the Valley Dairy Car Wash on South Washington. At the end of the car wash, where the employees dry the cars, an employee opened the back hatch of my vehicle to dry the area. At that point he grabbed my daughters stuffed animal and placed it between his legs and thrusted. I have never seen such disrespect or stupidity from any individual, I approached the young man and requested his name. He asked me why and i told him that I was standing right there as he defiled my daughters stuffed animal. He said " I was just having fun at work" and smiled. I drove off and contacted the manager right away. All the manager could tell me was that he would review the video tapes to confirm the conflict and that he would give his employee a chance to give his side of the story. The manager gave no apology and no confirmation that the employee would be dealt with. a short while later I received a phone call from the employee saying he was sorry for the incident. I told him that I did not accept his apology and that there was no excuse for his actions I requested that he put the manager on the phone. At that point he became confrontational stating that his apology was sincere and that it would never happen again and that I had already spoken to the manager and he was not available. Valley Dairy Car Wash promotes that it is the best car wash in the Grand Forks area and that it promises to provide an experience that meets your expectations in every way. Sadly today they have failed to meet there promise and have lost a customer forever. For anyone reading this review, I highly recommend finding an alternative place to get a car wash, for the employees at Valley Dairy Car Wash may wash you're car but they do not have any respect for you as a customer, having common decency, or the property in your vehicle, especially for a 5 year old stuffed animal.
9 years ago (14-10-2016)
Not quite a hand wash but they do a good job. Most of the employees vape
9 years ago (25-08-2016)
Every other wash they mess up! Outside is either dirty or inside is , most of the time it's the inside.....streaked windows, cup holders, dash not cleaned or poor job on vacuuming! Today was the WORSE, myself along with a 3rd customer noticed they rolled my new truck into another customers car! YEP they have it on the roller track, coming through the wash and at the end they slow it down all the sudden to be dried off, well today my truck rolled into the back bumper of another car! No damage, however the Manager...Lol if you wanna call him that didn't seem to care at all and asked me if I had an extra long hitch? what?? My truck rolled into back of another car....he didn't say sorry one time or try to fix it, just acted like he didn't care and he wasn't all concerned. All he said was Thank You for calling. I am sure it's not the 1st time it's happened, people should be watching and inspecting their vehicles. Pay over $ 20 dollars for a wash, vehicle should be spotless inside and outside!
11 years ago (27-08-2014)
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