Verizon Authorized Retailer, TCC

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Verizon Authorized Retailer

Address: 12019 Business Park Blvd N, Champlin, MN 55316, USA

Phone: (763) 576-3085

Website

State: Minnesota

City: Champlin

Zip Code: 55316

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Amazing store! Taylor is outstanding and helped me out so much!!!!

 7 years ago (21-02-2018)

They helped me set up my new phone even though they were technically closed and they have were able to do it without any flaws!

 7 years ago (19-10-2017)

I'm torn as to how to write this review. The woman that we worked with while we were there was friendly and seemed knowledgeable enough however it has taken me over two weeks to actually get the receipt that was told would be sent to my email. I had to contact Verizon to get the store to send it and my documents are still not properly uploaded so that I can view them on my account. Once I finally received the receipt from our phone upgrade I noticed that there was an additional charge for a service that was brought up while we were there. Neither my husband nor I ever actually approved this service to be added on to our plan and when I called the store to talk about it the guy was extremely rude and cut me off from the second I got on the phone with him. All I wanted was for the charge to be removed because I do not wish to have the service...he basically said that because we would have talked about protection for the phone that this would have been brought up and added. So all a representative has to do is bring something up to add it to your bill? I don't think so. I can't wait to go in and get this refunded and deal with this employee's wonderful attitude. Also be prepared for a charge of $9.99 for them to "set-up" your phone and apply your screen protector if you purchase one of the ridiculously overpriced ones they carry. I say "set-up" because when we left the store my husband's phone wasn't even connected with Verizon! I spent over an hour on the phone with them later (store was closed at this point) trying to figure out why the phone wasn't connected and dealing with the SIM card and even he said they often have issues with people getting their phones up and running in the store. Why bother going with an authorized Verizon retailer when their customer service and hidden fees are way worse than just going to a Verizon store? I won't make that mistake again.

 8 years ago (03-04-2017)

Fast service and a nice staff member to help me.

 7 years ago (19-01-2018)

Great experience!!! Andy B You were awesome! This young man took as much time as I needed to thoroughly understand my purchase, new phone, plan, options, trade in offer, and offered me small discount on new case and glass screen. The store was busy, I did NOT feel rushed pressured or upsold!!! I had the best experiences and am willing to drive the extra distance for this personal respectful experience!!! When some one like Andy goes  above and beyond I feel it only fair to review respectfully. what an assert to your company!!!

 8 years ago (26-01-2017)

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Verizon Authorized Retailer, TCC

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