Verizon Authorized Retailer – Victra

Reviews, get directions and contact details for Verizon Authorized Retailer – Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 909 Tullar Rd, Neenah, WI 54956, USA

Phone: (920) 725-2935

Website

moc.artciv@ofni

State: Wisconsin

City: Neenah

Zip Code: 54956

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Jordan and Jamie were both extremely helpful in showing me how to operate my iPad and resolve my issues with my cell phone. Exceptional staff.

 7 years ago (10-03-2018)

I stopped in to day for assistance getting my cellular device (it's not a phone but a "cellular gateway") connected to the Verizon network with a pre-paid SIM card.  Due to some complicated technical issues, the team was unable to complete the process, but it surely wasn't from a lack of effort.  I was there for 2.5 hours while the team in-store and on the technical support line worked together to solve the problem.  Though we weren't successful, I appreciate their attention to detail and determination to finish the task.

 7 years ago (11-12-2017)

I am almost speechless! I have NEVER seen such amazing customer service and professionalism from a cell phone provider. Maryalicé, the store manager, is so extremely thorough and you can easily tell she truly cares about customer service. Easy 5 stars. I feel like family!

 8 years ago (01-08-2017)

Great group of folks...they're very informative, professional and personable!
I highly recommend this location and its staff.

 7 years ago (07-10-2017)

I needed a phone fast, and I got one. I worked with Maryalice Clark to get that phone, and that was the best costumer service I ever had. She was very helpful, and knowledgeable. We joked a little, and referenced movie lines, and had a blast. Maryalice Clark is the BOMB!!!! Thanks so much for your service.

 8 years ago (14-07-2017)

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