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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 33830 US Hwy 19 N, Palm Harbor, FL 34684, USA
Phone: (727) 784-8090
State: Florida
Zip Code: 34684


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
There needs to be a no-star rating!!! At least they kept the perfect record going - I have never left that store without being furious!!!! Great promotion - bring to your phone in to be charged if you still don't have power, what could possibly go wrong?? I explained it belonged to a 90- year old friend and needed it back right away. She said she would call me in an hour. Three hours later, I tried to call. Try that sometime!!! If you aren't buying something, they couldn't care less!!! So, I went over. No charge, they had unplugged it to charge others - and, she was rude!! A year or so ago, my husband had problems with his phone. They pushed and pushed to sell him another one. We took it to the Tarpon Springs store. The guy worked with tech services for 25 minutes and got it back in service. Palm Harbor has NO customer service - I'm done with them!!! Obviously management that doesn't care!!!!!
8 years ago (13-09-2017)
If I could choose zero stars for this location I would. Every time I've gone in there is a different story, and I've overheard the same dilemna from other customers while in there. For the past year I've gone to a retail location for assistanace that is far superior. Today I needed to visit here again per tech support as a retail location couldn't offer the assistance I needed. As usual, their customer service was below standard. I was on the phone with tech support because not surprisingly I was getting a completely different story from the staff and wanted to clarify. Tracey and Joy discussed with sarcasm my situation and rolled their eyes in my presence culminating in Tracey actually walking away from me. This level of customer service is disgusting. I don't trust a thing they say in there and feel they act this way because Verizon customers have no other options in this area. It's going to turn me into a Sprint user.
8 years ago (30-11-2017)
Krista was awesome! Great customer service. Activated my phone in just a few minutes!
7 years ago (29-12-2017)
Very knowledgeable staff, expert advice. Sean fixed my phone in minutes at no charge. Then advised me about my account.
7 years ago (07-01-2018)
My rep Matt was both unknowledgeable and unhelpful on sales questions. I have, in the past gotten some good help here. The last couple of years though.... Horrible...unacceptable. I had to call Verizon customer service to get answers to questions they should have known as a Verizon representative. I went back with my answers and then asked a technical question..... You guessed it.... He had no Idea.
8 years ago (15-09-2017)
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