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Reviews, get directions and contact details for Verizon

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Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 3501 Diamond Dr, McHenry, IL 60050, USA
Phone: (815) 344-2177
State: Illinois
Zip Code: 60050


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Reviews
Failed on one key point. Was quick to sell me over seven hundred dollars worth of phone and items. The one thing I came there was for promotional projector add-on what the salesman did was not explain to me the full perameters of this and in the end I got screwed. Horrible service as far as that.
8 years ago (26-10-2017)
Friendly staff. Conveniently located. Great service but their accessory prices for phones and tablets are super expensive. I'll buy those items on Amazon.
8 years ago (17-10-2017)
It is sad that a person has to go to Crystal Lake for a good Verizon store, rather than this one in my town. Have given them many chances, but they have consistently proven they are incompetent. Cannot even list the many problems but most recently I asked the store manager for the regional managers phone number, after he said he would inform the regional manager that I wanted to talk to him and I would get a call within 48 hrs... I have heard nothing after several days. I am very glad i have the record my call app on my phone and will be emailing the discussion to this regional manager when we do finally get to speak. Maybe I should try and find out who the regional managers boss is? Reguardless just a warning to all the customers, be carefull when going to this store.
8 years ago (26-08-2017)
We went into Verizon to buy a jetpack since we're on the road a lot. A jetpack is an item that picks up the internet when you're in places that Wi-Fi is not available. The clerk at the counter was very courteous and responsive to our needs.
8 years ago (21-09-2017)
Good service, even though there was a wait, they kept coming to check up, and let me know how much longer. Not very high pressure sales, even though they offered me the accessories, were not pushy when I said no.
8 years ago (14-07-2017)
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