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Veterinary Emergency Service West

  1. Michigan
  2. Plymouth Township Veterinary Care
  3. Ann Arbor Veterinary Care

Reviews, get directions and contact details for Veterinary Emergency Service West

Address: 40850 Ann Arbor Rd, Plymouth, MI 48170, USA
Phone: (734) 207-8500
State: Michigan
Zip Code: 48170


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Reviews
This excellent clinic took wonderful care of our older little dog. The kind, compassionate, and professional care he received was second to none! Thank you especially to Michelle for being so helpful during a difficult situation! Your compassion and kindness was so appreciated! The prices were very reasonable for being an emergency clinic! Thank you for being there late at night when we needed you!
8 years ago (14-06-2017)
Brought my cat in because she was sick and not eating, told me I had to pay $1500 , so they could keep her over night and run tests because she might have a neurological problem but they didn't know, plus $90 for just examining her.... took her to my vet instead the next morning within 5 minutes my vet said she just had a fever and the flu, gave me antibiotics, ran a blood test(took 10 minutes) and gave her fluids which costed all together $185. They only want your money at this animal hospital. They didn't even tell me she had a fever! The vet had to idea what he was doing or talking about and gave me no answers. Wasted $90 and a couple hours of my time here.
8 years ago (19-10-2017)
Worst place to take your animals. Took our cat there one night and the night staff was very rude. The vet didn't care and wanted to put her down, the technicians I have a few choice words for. They should be fired! Unfortunately our cat passed away while there. Will never take them there again, I'll rush and take my pets to the AEC in novi. Least they are friendly and compassionate about the well being of your pets. As far as I'm concerned this place killed my cat.
8 years ago (27-09-2017)
I really appreciate the compassionate and comprehensive care Veterinary Emergency Service West has provided our family during two very stressful times! We were referred to this location by our vet, and I am so glad that we were. We have taken our dog, Ginger, and our cat, Milo here within the last year. Ginger had broken a toenail almost completely off, and Milo formed a urinary tract blockage. Like most emergencies, these things happened outside of normal vet hours, but still needed immediate attention. We were seen quickly in both cases, and treatment was started almost immediately with a detailed explanation of what was going to happen. Milo was actually admitted here for two nights and had a catheter due to the blockage. They monitored his kidneys to make sure there wasn't any long-term damage, and kept us updated on his status to help alleviate some of our worries. We will definitely return here again if there is a veterinary emergency because of the attentive, compassionate care provided by the staff, as well as the detailed explanations of the process, all of which helped to make two scary situations much easier to handle!
8 years ago (12-07-2017)
My experience here was really unfortunate. This is not a place to come if you are looking for reassurance or comfort. I was horribly worried about my cat (who was having labored breathing due to stress and was listless), and I arrived in tears and not sure how to handle the situation (Did he need to be seen? Could I take him home and monitor him?). The tech working seemed to not take my concern seriously, and was unhelpful as I tried to figure out if he needed to be seen (she even told me I was wrong about his breed). Both she and the vet seemed uncomfortable working with cats, and they were gruff with my clearly stressed animal. Rooms were small and unclean. Going to the emergency vet is already stressful enough...I don't want to also worry about if my pet will actually be cared for while there.
8 years ago (28-06-2017)
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