VICTORIA NAIL AND SPA

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FULL SERVICES SALON IN ROCKLAND NEW YORK

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WE OFFER SHELLAC GEL MANICURE, LCN & IBD UV GEL, SPA PEDICURE, MASSAGE AND WAXING.......

Address: 404 Market St, Nanuet, NY 10954, USA

Phone: (845) 624-2622

moc.oohay@apsdnalianairotciv

State: New York

Zip Code: 10954

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Reviews

I was very happy to try a new place, in a new town but this is not a place you want to try. The lady was super rude, don't ask them to fix something because they will treat you like you are requesting some gourmet meal. On top of that the place is messy and the workers doesn't pay attention at all if they have a "frequent" customer there. 

 8 years ago (08-07-2017)

PURE GREED!!  Never fails when asking for arcylic fills they'll insist you need gel nails.  I say,  no thank you. Been there, done that!  I like my acrylic nails over gel.  Still persistant that I need gels.  Keep saying, no thank you!!  Everytime, I get acrylic fills should be $20. But, they charge on what they feel they should get that day.    Strike 1.

Then in a huff, Victoria Nails says you have gel polish OPI.  I said, okay lets go to front and find a polish for acrylic.  Victoria Nails says, polish is fine to use.  Strike 2...for telling me it was gel polish when it wasn't.  So they're now calling my bluff!

Go to pay for my acrylic fill charged me as Gel nails anyway of $35.00.  Strike 3.  

Went to front desk to question about charge was told $26.00.   

Then when I questioned why I was over charged  as I just paid $35.00?  Story now changes stating for removal of fills/gels. Never in all the years I had my nails done did I ever pay extra for removal of fills when I'm requesting a fill.  

No where on their brochure does it state price charge that says removal of fills/gells extra $15.  

Told, they've lost a customer.  Not good customer relations at all.  Didn't try to make an attemp to fix the problem.  

They priced me as a gel and they used the removal as an excuse  in order to pay $35 gel nails.  Where as acrylic are $20 for fills. 

Place needs a good cleaning!  Keeping up with general cleanliness, as they're skipping on the sanitizing and disinfecting. You see dust  particels in the fans, and bottles of primers, and oils are never cleaned.

Never do I see your manicurist cleaning her work station with Lysol, Clorox.  You can see that their work station is visibly dirty. 

Trained manicurist should be proud of their credentials hanging.  Not one is hanging in any station. 

Nail files are fairly inexpensive and they get covered in the dust from your nail. There is no way to sanitize a nail file so every salon should be using a new file for each customer but they don't.

If you discover they are reusing nail files, file a complaint. This is a quick way to spread nail fungus or bacteria.

If you are paying for a manicure or pedicure, you don’t want polish that has been thinned with acetone. Some salons do this to make older, thick polish easier to apply. Polish gets old and thick from being exposed to air. Thinning them out helps cut costs but that comes at a price. Your manicure will chip quicker!

STAY AWAY!!  Find a place that caters to you and your needs.  Not just for the almighty $$$'s and keeps the Spa clean at all times.

 8 years ago (18-04-2017)

If you have money to waiste go ahead however if U don't feel like waisting money find another place, I went there and asked for round nails I got half square half round and one hand has longer nails then the other, and bleeding nails, and the lady was extremely rude. Would never go back ever

 8 years ago (04-04-2017)

Love this place it's like no other salon I've been too service was amazing I will definitely come back!

 9 years ago (17-06-2016)

Wonderful service nice clean place good chairs. Prices are good also

 9 years ago (16-04-2016)

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