Village Nail Spa

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Address: 6289 Towncenter Dr, Clemmons, NC 27012, USA

Phone: (336) 766-9995

State: North Carolina

Zip Code: 27012

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Reviews

I came at 630 pm on a weekday afternoon after a recommendation by a friend. They were packed and were scheduled to close at 730. I told the man at the counter that I had walked in to see if they had time to do a set of acrylics and a basic pedicure that night but since it was so packed, I figured he would recommend I make an appointment for Saturday.  He said they had time that night and sat me at a pedicure chair. I say all this because it was obvious they were busy but they said they could get me, but I waited in the chair 20 minutes before a lady came to start my pedicure and while she did a good job, it took a long time. By 720 they hadn't started on my fingernails so I asked if I needed to make an appointment on Saturday because they were about to close and the same man said it was okay and they could still finish me that night. There were about 7-10 other customers in there with me so I thought possibly the closing time was just a guideline. I went to sit down for a full set of acrylics and the man seemed to rush really fast through it. I understood it was after closing but I had asked twice if I needed to come back on Saturday since they had made me wait for a pedicure for 20 minutes. I had red nail polish on and the man didn't fully remove it from the edges of my nails. I kept assuming he would remove it all throughout the process so by the time it was obvious he wasn't,  it was too late and I was changing to light pink polish so the red edges were still  visible. The man did help me when I nicked some of the nail polish off while trying to pull cash out of my wallet at the end and the lady who gave me the pedicure was nice, but I was there until 815 and it was obvious they were rushing with everyone to get them out. That is definitely understandable considering how late it was, I just wish they wouldn't have told me they could fit in what I wanted if they didn't have enough staff to do it (especially after I mentioned twice I could come in Saturday). This salon seemed clean and had a nice atmosphere and nice staff, but I would definitely recommend making an early appointment or walking in during the first half of the day only.

 9 years ago (02-06-2017)

I wanted to like this place, I really did. It's close to home and it's very clean. I like the theme that they had going on, most nail salons are very tacky but the customer service here is horrible. Pretty much if you don't look like you have money here they'll do your nails real quick and send you away. I was greeted with what do you want, and nothing was said to me when I left. I smiled at the nail artist and I never got a smile back. She would just look at me like I wasn't worth anything. So I gave her a pretty hefty tip. Maybe if I decided to give it a second try, I'll be treated better. We'll see.

 10 years ago (09-01-2017)

I didn't mind the long wait ....but the gentleman that finally sat down to do my nails completely rushed through the job... horribly polished my nails ... i always leave a tip for my services ... but this was the worst ever and i don't believe i will return again ... i am very disappointed

 10 years ago (01-04-2017)

Love this nail salon for pedicures. Ahhh...just what the Dr. ordered. 

 9 years ago (07-06-2017)

The few times I have been they have done a great job with my nails highly recommend this place to go to.

 10 years ago (07-01-2017)

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