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Reviews, get directions and contact details for VIP Nails & Spa Beauty Salon

Address: 1931 S Hurstbourne Pkwy, Louisville, KY 40220, USA
Phone: (502) 493-4847
State: Kentucky
City: Louisville
Zip Code: 40220


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:30 PM
Sunday: 12:30 – 5:30 PM

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Reviews
The tech buffed off most of my acrylic to remove Shellac when I came in for a fill in... but did not cover my nail with acrylic before he finished them. I didn't notice until I got home and my nail broke as I reached into my purse to grab my house keys. I glued my nail back on and noticed that all of my nails were very thin. When I went back to the salon the tech told me that they only put acrylic on the fill and not on the nail. I said you had to buff my nail for my fill in and to remove my acrylic. If you do not want to fix my nails please give me my money back as I only came here bc you all were open on sunday. He said it will be a hour wait and to come in the next day. There was no one in the salon. The next day I came back and he told me that he'd fix my broken nail but none of the rest. I said my nails are going to break... he said let them.......I have never felt so disrespected going here. I usually go to get my brows done but they switch the ppl up so much here I don't think that I will even return for that. After arguing for about 10 mins about my nails he finally agreed to fix them....he told me that if I want to change my nail color it would be an additional fee...I said I don't want a different nail color and asked him to find the color that matched. He told me to do it... I picked out a color that looked like my color as I could not find the direct match but it was really close and I couldn't match it bc he already removed the paint. He said that's not the color and I'm charging you. I was so mad at this point that I started shaking. I said can you find the color its emerald. He brought me a blue color back................................ omg... I will NEVER go here again. I told him that if he charges me to take it out of his $10 tip that I gave him and that I was going to post a bad review.... after that he stopped being hateful. I guess hearing that changed his mood.I was very polite but this man was super rude!
8 years ago (27-10-2017)
VIP Nails & Spa! New management welcome you all😀!
7 years ago (24-02-2018)
Ridiculous prices for horrible service. Poor management also. No customer service. Nail had broke in less than a week. I'm from out of town and would never return back to this place.
8 years ago (29-07-2017)
They are sooo sweeet and my nails look amazing! I will be returning lots!
8 years ago (29-08-2017)
I was initially told no wait once I picked my color and sat down I had a twenty minute wait, no big deal. When the female started my nails I had one that was broken (gel nail tips) she drilled the nail down then proceeded to try and remove my gel nail, it was painful I ask her to ask her to stop. The lady referred me to a gentleman next to her who proceeded to tell me the reason why it hurt the way it's ideas because it was my actual fingernail not the gel nail. Offered to glue my nail back to my skin no thanks I allowed him to finish my nails he had the audacity to still charge me $34.00 needless to say I will not return and I left no tip
8 years ago (18-04-2017)
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