Vista Memorial Gardens

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Address: 14200 NW 57th Ave, Miami Lakes, FL 33014, USA

Phone: (305) 821-1421

Website

State: Florida

Zip Code: 33014

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Reviews

This is by far the worst place I could ever imagine!! Turns out they threw away a vase and a cross I had put in my sister's mausoleum and put a fake rose (my sister hated fake flowers and the entire family agreed whomever would take flowers, would never put any fake ones) because they now decided they want all of them to be the same.  However, some still have a plastic bottle with water and flowers and a cross hanging from the small vase they include in the mausoleum.  The least they could have done was given us a call to have us pick up her things and not throw it away especially the cross.  They force you to buy a plaque to put your loved one's photo and their fee is $450 when you can very well buy one for $50-$100 anywhere and it's pretty much the same.  All they care about is money and nothing else.

 8 years ago (30-03-2017)

This place only cares about money, that's all. The other day my wife and I went to put flowers at my mom's mausoleum only to find that a floral arrangement my wife had hand for my mom representing each grand child was removed.  This was a very special to the grand kids because every flower hand a momento from each child. It hurt alot to see this.  And as stated the employees are rude , even office staff is very rude. If I can give them zero stars I would.

 8 years ago (18-04-2017)

It is utterly unfathomable the problems that have occurred within the last year of coming and dealing with the grave site. They leave the grave site unsatisfactory to give them a compliment. There has been multiple complaints almost monthly. Dennis was laughing and joking during the wake. They did not have the grave site properly prepared for the casket drop and had to bring her back up while the family and friends were watching.  The workers for the cemetery are rude and act like it is not their responsibility.

 8 years ago (08-02-2017)

This place is composed of rude ppls.i call them to ask questions and they said is closed... with an attitude I ask what time they open the lady said call back tomorrow. Can I ask you the questions I have noooo......

 8 years ago (07-06-2017)

Only care about the money, no compassion at all. They quoted my family a price on the phone and made us drive all the way over there  for paper work plus send my grandfathers body over there  to then give us a completely different price! All the lady said was sorry you drove down here but we can't give you that quote. Also the day of my grandfathers service they booked the wrong date we had to fight with them to make it for the day we told them and they kept blaming us for giving them the wrong day and saying that the the women that books the days has been working there for years and she had never made a mistake.  ( also mind you we had family that came down from all over not just Miami!) we were in tears already because my grandpa had just passed plus the added anxiety these people gave us. They did eventually fit us in after arguing and several calls back to them for them to rush everything and tell us to hurry up with our good byes. Horrible horrible service! They are however very quick to collect / charge the money and very pleasant to deal with if it's regarding payment/money. 

 8 years ago (14-11-2016)

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