W. L. Gary Company, Inc.

Reviews, get directions and contact details for W. L. Gary Company, Inc.

About

Full service mechanical contractor providing plumbing and HVAC solutions for our customers in DC, Maryland, and Virginia for over 100 years www.wlgary.com

Story

Founded more than a century ago, W. L. Gary Company, Inc. is one of the oldest plumbing, heating, and air-conditioning providers in the Washington, DC area. We are a family owned and family operated business known for our high quality workmanship and attention to detail.
We currently serve over 1500 customers in Washington, DC, Maryland, and Northern Virginia. We employ 150 people from around the region. We have been recognized as a MSCA GreenSTAR Contractor for our work in energy savings and stewardship.

Mission

W. L. Gary Company's Mission is to Provide Solutions for our Clients, Opportunity for our Partners, and Support for our Community.

Products

Plumbing Service:
- Backflow Prevention and Certification
- Domestic Water Booster Stations
- Ejector Pump
- Gray Water Systems
- Grease Trap and Ejector Pit Pumping and Cleaning
- Handicap Fixtures Installation
- Hydro-jetting service
- Medical Gas
- Video-Inspection of Piping Systems
- Water Heaters

HVACR Service:
- Heating
- Air Conditioning
- Refrigeration
- Controls
- Medical Gas
- Mission Critical
- Varied Refrigerant Volume (VRV) or Variable Refrigerant Flow (VRF) Systems

Construction
- Coordination
- Pre-Construction
- Design/Assist Build
- Plan and Spec

Address: 225 Vine St NW, Washington, DC 20012, USA

Phone: (202) 723-0676

Website

moc.yraglw@ynapmocyrag

State: District of Columbia

City: Washington

Zip Code: 20012

Opening Hours

Monday: 7:00 AM – 4:30 PM
Tuesday: 7:00 AM – 4:30 PM
Wednesday: 7:00 AM – 4:30 PM
Thursday: 7:00 AM – 4:30 PM
Friday: 7:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

WL Gary proudly says they've been in service for 120 years but they still never learned how to work with customers.

My advice to you before you work with this company is to ask for a free estimate. This way you can get a quote on how much it will cost and their recommendation so that you can compare it with other companies. If they don't provide a free estimate, other companies will. Take your hard earn money else where.

I made a mistake of having them come without asking for a free estimate. They failed to let me know that the visit will cost money, they failed to tell me that there will be a service charge, and they failed to tell me what their rate is. I ended up having to pay for their visit despite: (1) never telling me what their rates and service charges are or that there will be one and (2) giving me the wrong diagnosis and wrong recommendation.

I was having water leaks because of condensation. WL Gary recommended I replace the whole HVAC unit and hungrily wanted to charge me $4,000+ and that this was the only way. I had another company come give me a free estimate and this other company said I just needed to replace the insulation around my pipes for $300+ and adjust my water pan. I decided to go with the other company and have the insulation replaced. After replacing my insulation and adjusting my water pan, it fixed my leak 100%.

After their poor customer service which was a huge red flag for me and lack of interest in giving back money they charged me for doing nothing other than give me a wrong recommendation, I am really glad I did not trust WL Gary.

Beware of this company and make sure you get a free estimate from different companies.

 10 years ago (11-08-2016)

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