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W Salon

  1. New York
  2. Rochester Hair Care

Reviews, get directions and contact details for W Salon

About

We offer timeless, and state-of-the-art techniques/styling, accompanied by the highest standard of customer service.

Story

W Salon is a European-themed, boutique hair salon in Pittsford, New York. With their combined 60 years of experience, stylists Simon Webb, Maggie Webb and Jonathan Webb help clients achieve a beautiful and healthy look based on their lifestyle, needs and goals.

Address: 3246 Monroe Ave, Rochester, NY 14618, USA
Phone: (585) 203-1462
State: New York
Zip Code: 14618


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Reviews
When Jonathan was doing my hair, it was in the best shape and cut. Unfortunately I had to switch hairdressers at w salon when Jon was on leave. I went to Gabrielle for a while but over time I felt like I exasperated her when asking to switch up my color and highlights to help cover gray. There was never enough time when I booked haircut and color. I was discouraged in trying balayge and rose gold shades. The last color and cut result in my hair being over processed and fried. I went in the next day to voice concerns with my husband who also goes there.. Actually my husband talked for me because I was scared. I ended up buying $65 worth of products to help me. My husband complained the next time he had a haircut about the service I received and the money paid. Simon had also remarked once about how my husband's hair grew back after only 3 weeks since his last haircut. My husband's hair was often very choppy and coarse after his cuts. He also voiced concern about disparate treatment from the front staff at times who dismissed him in favor of other customers. He got a phone call asking him to not come back and that they would not be servicing him in the future. I called the same day he got this call and cancelled my future appointments. They did refund me $201 for my fried hair and products I bought. I just can't help but think this is not how Simon and Jonathan do business. But they did us a favor. We pay good money to have great hi haircuts and hair color. This is a selective place that doesn't have the time to spend with customers. I booked my color and cuts at night when it wasn't busy, so I'm not sure why there wasn't time to take care of me. You should feel glorious after dropping $120/$130 on hair...
9 years ago (28-05-2017)
Gabby gave me the perfect color and cut. Highly would recommend her.
9 years ago (25-03-2017)
I cant say enough positive things about this lovely, top-notch salon. I'm from LA and have very high standards when it comes to my hair. I've had trouble finding good salons in Upstate NY and am SO grateful that I found W Salon with all the great reviews! I saw Raquel and she did an AMAZING job with my color. She also gave me a gorgeous cut and styled it with groovy, boho waves. She's a sweetheart, really listens, is super professional and a MASTER at her craft. She gave me a ton of hair care and styling tips, too. I HIGHLY recommend her!! Thank you so much, Raquel. I'm SO pleased with my new look. Just wish I'd found you sooner! Looking forward to my next visit!!
10 years ago (03-08-2016)
I just love how they take care of you at W! They style and cut your hair so beautifully! Love the staff too.
10 years ago (01-09-2016)
Love this salon! It's a bright open space and offers everything. The staff is very friendly. Tanya does a great job with color and cut. And they offer wine!
10 years ago (05-05-2016)
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