Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-Su 12am-12am

Address: 305 W Rollins Rd, Round Lake Beach, IL 60073, USA

Phone: (847) 546-7193

Website

State: Illinois

Zip Code: 60073

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

The pharmacy really needs to get it together. Always an issue getting them to fill my husband's script. This weekend was the last straw when they filled the script differently than the physician ordered. Frequency and quantity were incorrect. Not noticing until I got home, it took over 30 minutes to finally talk to the pharmacist regarding the matter of why she filled/verified it wrong. Sad part is, they don't answer the phone to help you, hung up on me 3 times without saying anything, several transfers and finally a store manager walking the phone back there for them to take the call only to have to go back up there to address the matter. Initially while waiting for it they were all laughing and joking about why another upset customer called photo to be transferred to them. An employee commented that's because you all never answer the phone. As others have stated wait times are extremely unacceptable. Sad they are the only 24/7 Walgreens around here. Taking my busy elsewhere now where they treat and respect their customers. Corporate is well aware of these issues, maybe its time to step in and fix it. Save your time and use a different pharmacy for you scripts.

 7 years ago (01-01-2018)

The drive through took 30 plus minutes for my prescription. They only foucused on one customer for most of that time. Then they finally get to me and did not fill one of my prescriptions. So then I had to wait another 5 minutes.

 7 years ago (29-01-2018)

Really handy that is open 24/7
Too bad is hard to find an employee to get help! :(

 7 years ago (10-01-2018)

I have tried to order my prescription 3 times this week.  I was originally told the prescription was out off stock and would be available the next day.  The next day I called and no one knows anything about the prescription being filled. So I was told my order was placed yet again and would be available in an hour.  3 hours later I called back and the product is not available and they cannot tell me if my order was placed, oh and they are out of stock again. The 3rd day I called stating I needed my prescription filled and the previous issues.  I was guaranteed the prescription in 1 hour.   2 hours later, still no call letting me know the prescription is ready,  I called back.  They are out of stock and cannot verify that the order was placed.  They might be able to let me know in the morning if I can get my prescription in 2 days.  So done!!!!  Always an issue with this pharmacy.  The only plus they are open 24 hours.  However anytime you need to pick up a prescription, at the time they let you know it is ready, you have to wait at least a minimum of 20 minutes before they will even get to you.  They are so slow.  I am saddened they are ok with symptoms resulting in extra doc visits due to their absentmindedness.  My doc can prescibe more medicine they will not fill!!! Maybe they should be responsible for the additional hospital stays and medical bills due to negligence.  And its not like I have a choice to go to another pharmacy due to insurance.  Go to ANY other pharmacy if you can.

 8 years ago (26-08-2017)

stars if I could.  Waited 45 minutes in drive thru.  Unacceptable.  Then I had to wait for pharmacist to ask me if I had any questions for medication I have been taking for over a decade.  I highly suggest you avoid this store if you value your time.  Never going back.  Worst experience getting meds ever.

years ago (08-11-2017)

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