Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-12am, Sa-Su 9am-9pm

Address: 206 S Wall St, Carbondale, IL 62901, USA

Phone: (618) 457-4104

Website

State: Illinois

Zip Code: 62901

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Reviews

Conveniently located, open all day and night. Employees don't go out of their way to ask if you need help, but I prefer it that way. Prices are only good if you have a Walgreens card.

 8 years ago (20-10-2017)

Took a long time to get a prescription of a single 10 ml eye drop bottle. Even then they could only manage to give me one 5 ml bottle and asked to me wait a few days to get another. Customer experience was pretty bad.

 8 years ago (16-09-2017)

They are taking Tricare again, and I had a trip to the ER after Drs office hours last night, by the time we got finished up in the ER my regular pharmacy was closed so we went to Walgreens and they had my 3 prescriptions ready in 10 minutes... It was an excellent experience....

 8 years ago (20-05-2017)

My pharmacy experience was extremely frustrating. I tried checking my prescription status on their automatic phone system multiple times, and it never had my information, but when I got through to an associate that sounded half asleep or stoned, they told me it would be ready in 1-1.5hrs, then told me they didn't have my insurance information, then hung up before I could respond. I got there 2hrs later to see the pharmacy packed with people, but most of the workers (especially the supervisors or whoever the two men in vests and ties were) moving as slow as molasses despite constantly complaining about how busy it was. When I get to the counter, the associate looks around several places, obviously not finding my prescriptions before telling me they weren't ready and it would be a few minutes, after which the pharmacist (who had been tossing prescriptions across the room into a bin, some of which were falling on the floor) told her it was ready and she was able to find it. Then she immediately rung me out at a steep price, so I inquired about my insurance...  After several minutes of waiting they told me there was a discrepancy with my insurance company so I had to step out of line and call them. Not Walgreens' fault, no big deal, but once I got them the proper information they still couldn't figure out their system and told me to go wait while they held my card and tried to find someone who knew what to do (this out of a staff of two pharmacists, two supervisors, and 4-5 associates). After 30min of waiting, they finally gave me my card back and told me to get back in line. 

TL;DR Their phone system sucks, their employees will hang up on you, they won't bother with your insurance unless you push it, they're slow as molasses even when they're packed with customers, and they don't seem to know how to keep track of who's prescriptions are who's. Go to CVS, go to Walmart, go to Kroger, go to the other Walgreens, just don't go here.

 9 years ago (04-02-2017)

Customer service is usually pretty bad. They are always out of stock for things I need for my weekly injections. Choose another pharmacy.

 8 years ago (04-10-2017)

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