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Reviews, get directions and contact details for Waterfalls Car Wash

Address: 224 Tower Park Dr, Waterloo, IA 50701, USA
Phone: (319) 236-6802
State: Iowa
City: Waterloo
Zip Code: 50701


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Overall ... it's a 4. Today, it's a 2. It all depends how long the line is - so go when the line is short, you'll get what you're paying for. Today, I have to vacuum the seats and floors (which is included in the mid level package.) Other days, I've had to wash the windows because they use wet rags to finish when a dryer rag should be used. Some days, they wipe the door jams, some days they don't. The workers are either pushed to get 'em through in a hurry, or they are poorly trained / supervised. I used to work in a car wash - I know the pressures (false or implied). At the end of the day, paying $16 for a full service wash should yield full service results with no extra work regardless of the length of Line. Or, to summarize another way, if you're going to kick 'em out fast, the $16 full service package should cost $10 for that period of the day. I've had plenty of full service / full result washes here, but it's usually when the line is short and I'm the only car in the drying bay. Just wish the service was a little more consistent for $16 - $18.
7 years ago (25-01-2018)
Not satisfactory at all, they rushed into car wash and even with deluxe package the attention to detail was very bad. Left water marks outside the car and the interior wasn't cleaned as good.
7 years ago (20-01-2018)
This is the first time I've ever been there or I usually wash my car by hand but my wife had won a free car wash so I figured I'd take her there and see what they can do. I was very impressed the car came out clean they do a good job at wiping down the door jams and the glass was wiped down very nicely I'm sure that some days they're busier and they miss things I understand that but today they did a very good job with my vehicle. I look forward to having my car washed there from now on when I feel lazy.
8 years ago (08-09-2017)
They did a great job! I really wanted it vacuumed well and they did!
7 years ago (25-01-2018)
They do good. For the money, they need to slow down and focus more on problem areas. They forget to shine tires often.
8 years ago (26-11-2017)
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