Waterway Gas & Wash

Reviews, get directions and contact details for Waterway Gas & Wash

Address: 8507 State Line Rd, Kansas City, MO 64114, USA

Phone: (816) 523-4105

Website

State: Missouri

City: Kansas City

Zip Code: 64114

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 8:00 AM – 7:00 PM

Update Info

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Reviews

I've been coming here for years and always get the "whole thing". They do a really good job of cleaning the car - most of the time. It seems the quality of the work is a little better before lunch when the workers are still fresh which makes sense. They usually do a good job on their own but I frequently have to ask them to retouch some spots on windows and wheels. They always do so without complaint. When I ask them to redo something it almost always brings a manager by to check up and make sure the work is being done properly.

It's also worth mentioning that I have never had a single penny stolen by any of the workers - ever. If there is random change on the floor of my car that doesn't fall victim to the vacuum the workers usually make a nice neat little pile of it on the console or place it in the cup holder for me. I really appreciate that. If anything was ever taken that'd be it for me, I'd never be back.

I wish the place would use some of the profits from the washes to put a few infrared heaters up for their employees because I can only imagine how cold they get in the winter and how hard it is on their hands.

My only real complaint about this location are the "leather" chairs in the waiting area. They really need to go in the dumpster. Very unpleasant.

Anyway, keep up the good work!

 7 years ago (12-02-2018)

I have been here a couple of times now. I really don’t have any complaints. My car always comes out WAY cleaner than how it went in. I work with kids and have animals in my car as well. Usually they are pretty busy so don’t always expect an “in and out” experience but it can happen. Easy to find and staff is very friendly. I would recommend coming here!

 7 years ago (19-01-2018)

Excellent this time! Last time I was here was about a year ago and I felt like they did a half job. Not the case this time. Much better detailed cleaning. I recommend this place.

 7 years ago (17-02-2018)

I needed to have my car detailed but didn't have time to go to locations that had great reviews.  This Waterway is close to where I live but I didn't want to go here based on negative reviews.  Due to limited time, I decided to take a chance and so glad I did.  I expressed my concerns to the person who first waited on me.  He was polite and didn't take offense or get defensive when I shared some of the comments from Yelp and their own website.  He told me what they would do and for what price.  The manager joined the conversation and  told me to find him if I wasn't happy at completion and he would make it right and ensure that I was happy.  They did a great job.  Definitely will go back again.

 8 years ago (10-09-2017)

Came in because I wanted the cab cleaned, bought the 35$ total clean, the sales attendant explained the inside would be scrubbed wiped and cleaned. When they said they were finished. It wasn’t very clean at all. Still some slight stains. Supervisor suggested I go buy a special tool at Oreillys. Told what the sales guy told me. He said it’s not something they could clean. WELL that’s when the heaven sent angel Elliott came in and saved the day! He told me he wanted to do a good job and he got everything spotlessy cleaned! WAY TO GO ELLIOT. Your tip was well earned, you did great work!

 8 years ago (02-12-2017)

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