Well & Being Spa

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Address: 7575 E Princess Dr, Scottsdale, AZ 85255, USA

Phone: (480) 585-4848

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State: Arizona

City: Scottsdale

Zip Code: 85255

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Reviews

Fabulous spa and awesome services! You cannot beat the rooftop pool! Highly recommend for their services.  My only complaint is that they serve suuuuuper low quality wine for very expensive prices and they just changed their food menu and it is not as good as it used to be.

 7 years ago (10-03-2018)

I celebrated my 30th birthday in Scottsdale, Arizona in February. It was me and group of 14 girls. We wanted a relaxing spa day, and based on various reviews we came across the Well&Being Spa. I was put in contact with their coordinator Brittany, who did a great job of reserving the massages for the Spa'rty. She was very patient, and quick to responded throughout the month it took planning the event (I commend her because it was not easy getting 14 women to confirm the type of spa option they wanted...so their were various changes). The spa is very nice, peaceful, and clean. We were given access to the amenities, and a quick tour of the place. Everyone's spa was on time, and every enjoyed their experience with their therapist. We ate lunch after everyone had completed their spa, and then wrapped up our day up.
Just a few things that I would like to point out:
1. I am not sure if they are use to hosting such a large party, but we did not feel completely welcomed. No one from the management team, or even staff came to us to greet us or follow up on how our experience had been.
2. One of my friends found a hair in her lunch box, and when the food was taken away, they returned with half the portion of food she originally started with. Also, no one came to apologize for the hair being in her food, or see how she was managing with the new food presented to her
3. When we were heading out, someone from an office (the manager, or whomever...they provided no introduction) came out to "sssh" us. Yes we were using inside voices, and may have needed to decrease it to a whisper, but his delivery was not appreciated. His delivery should have been better, because we are paying customers, and it is his job to provide good customer service. 
4. Some of the patrons seemed a little bothered by our large group, and their facial expressions showed it. I am not sure if it was a noise thing or that we were a large group of minority females.

Overall, the massages were excellent, and I would recommend getting a massage here for individuals who enjoy massages. I probably would not go back because I do not like feeling unwelcomed in an establishment where I am a paying customer, and I think everyone deserves great customer service. I will just leave it at that.

      
      
      
 7 years ago (27-02-2018)

This spa is fabulous!  I had a purification ritual by Stephanie and she was awesome!  I will definitely return again and again!  LOVED IT!

 8 years ago (03-11-2017)

I love The Fairmont resort and this spa is beautiful however, I had the worst massage of my life here. Honestly massage envy has been way better and with this spa charging 3 times as much you’d expect them to be much better. In fact my worst massage at Massage Envy would still be better than the ones I received here. And to make it worse the massage I received Saturday caused more pain than helped...my shoulder blade area is still hurting from my massage 48 hours ago. It makes me sad because I love the Fairmont Princess and I love the pool and waterfall at this spa but I’m not sure the services match the price and quality you’d expect. ☹️

 8 years ago (31-10-2017)

This is quite possibly, the best spa experience I've ever had. I needed a 'me-day', and after running into a woman at a local restaurant who -raved- about this place, I had to come. 

I managed to get a _truly_ deep tissue massage (with Rick) and an amazing facial (with Thanh). After the end of both, and a tasty lunch, I was complete mush. Both therapists absolutely know their craft, and I really came away feeling healed and refreshed. 

During lunch, I got to sit out on the rooftop pool, taking in the beauty of the Arizona skyline and mountains, before I did a quick dip in the waterfall pool. The whole day was magnificent and I was sad that I had to go home and return to the real world. 

I will absolutely be making a return trip, and telling my friends how awesome this jewel of the desert really is.

 9 years ago (24-10-2016)

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