Wells Automotive Inc

Reviews, get directions and contact details for Wells Automotive Inc

Address: 108 Holsum Way, Glen Burnie, MD 21060, USA

Phone: (410) 766-9266

Website

State: Maryland

Zip Code: 21060

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

I was looking for a place to get my steering rack and pinion unit replaced and they got me in so quick (thank god). I called and talked to Sarah told her I needed my car fixed on Wednesday and told them I would really like if it would be done and ready to go for Monday. They got me in the very next day and my car was done on Friday night! They also found there were a few other things that needed replaced within the steering system and made sure they were fixed and ready to go for me. They even worked with me as much as they could on the price which was amazing! They also explained everything to me so I would completely understand what all they were doing and why it needed to be done. Thank you to Sarah, Howard, Ray, and Matt for helping me out with my car. This is where I will be going from now on to get my car fixed. Very professional and friendly.

 7 years ago (28-01-2018)

In the last 2 weeks my daughter & I both took our cars there. Mine was NOT checked out properly as I asked for. I wanted my car looked at as if it were going in for Md inspection. What I got was their courtesy inspection which is pretty much useless. I wanted to know what my car needed to be safe and what repairs it needed. The courtesy inspection ONLY involves what they can see with their eyes. So my back brakes were not checked amoung other things. 

When the shop called me about my car the guy could not after being asked 3 times what the differences were between the 2 inspections give me an answer.
Finally I gave up ever getting an answer & asked then that they change my oil (btw go else where fir oil change Wells is an arm & leg) & see why the anti lock break light was on. In a very short time we were on the phone again... Car is ready for p/u again question why was the brake light on. Answer " you never said to check that" So car winds up there a 2nd day as it was close to closing.

My daughter had a similar experience with the list of work she wanted done. 1 item was to check to see why drivers window quit working. They never checked it. During her phone call the reason was they were waiting to talk to her was to tell her tgey had to open up the door to check the window... Well Duh!!

Beside the high price for the oil change Wells wanted $50 to rotate her tires. Visit jiffy lube or similar for these services they are tobs cheaper!

We both will be looking for a different shop qhen it comes to car repairs.

I forgot I had issues with a Md. Inspection years ago with Wells. They wanted to fail my van when it actually passed. If my father had not been in the business I would have never known my van passed. He had to call the state police to show wells they were wrong so they would pass my van.

 7 years ago (07-02-2018)

Everybody was friendly and they took care of my car's problem quickly they also have a very nice showroom that has coffee and hot chocolate

 7 years ago (14-11-2017)

I got a lot of work done before a vacation I went on. Wonderful service. I was very surprised when I went to get the mail and there was a thank you card as well as a gift card thanking me for going there. Classy! Very good experience.

 8 years ago (24-07-2017)

This is the only place that will ever work on my car! I have no complaints about them. Customer service is excellent and they keep my car running like a well oiled machine! 

 8 years ago (21-08-2017)

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Reviews, get directions and contact details for Wells Automotive Inc

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