Wells Fargo Bank

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Address: 1200 Silver Lake Rd NW, New Brighton, MN 55112, USA

Phone: (651) 205-5380

Website

State: Minnesota

Zip Code: 55112

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Lack of costumer service. Robert has poor management skills and explained to me that he would do everything in his power to help me with my issue. He did the total opposite and attempted to send me to other departments just to minimize his involvement with my issue. After 3 days of trying to work with him he gave me a customer service number and he was ironically not available the next day. I am surprised that Wells Fargo would have him as a manager at a branch.

 10 years ago (16-01-2017)

Went into bank today to do a stop payment on a cashier check a realtor lost for earnest money on a home I am purchasing. Personal banker Taiwo (TY) Sosina assisted be with my stop payment. It took him well over one hour to process. He told me several times thank you for your patience. I explained I have to have patience to get my money back that I handed to a company and they lost it. I just want to say excellent customer service. The fee was $31.00 dollar which I told him I was with okay paying the fee which I had to get my money back. He got the fee waived for me at the end of all the paperwork. Once again excellent customer service. Thank You Ty

Happy Wells Fargo Customer 
Charity Hunter

 10 years ago (18-08-2016)

Very poor customer service! Waited 20 mins and NO SERVICE SO I LEFT! Do not go here, these tellers judge you before they EVEN talk to you! Place stinks like dead rodents and it looks like ALL of the tellers  seriously need a shower! I go to many banks all week and this is by far the worst bank  I have ever been to In My Life! TRASH! BOTTOM OF THE BARREL!

 11 years ago (11-04-2016)

Very hard to get a banker to talk to you, not staffed enough and they make you wait forever

 11 years ago (18-06-2016)

I am not a huge fan of Wells Fargo but at least this location has some nice tellers who seem genuinely friendly.

 11 years ago (15-02-2016)

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