Wells Fargo Bank

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Address: 14817 Baltimore Ave, Laurel, MD 20707, USA

Phone: (301) 650-1137

Website

State: Maryland

City: Laurel

Zip Code: 20707

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I have been going here for a little over a year now and they honestly have the best customer service I have experienced at s bank especially the woman who’s always in the drive-thru in the mornings !

 7 years ago (13-04-2018)

I sat down with a teller to get my statements to be print out and my temporary card the lady  said I couldn't get it for some reason because I hadn't reported it lost yet or something when the bank made a mistake by sending me a new card by mistake cancelled my most recent one without my concern I just think That she wasn't listening to me and didn't feel like getting up to activate a new card. If you are feeling lazy give the opportunity to someone else to do their job right! This bank news to hire bankers with better customer service.

 8 years ago (02-08-2017)

Worst customer service ever! I just moved here from Georgia 6 days ago and wanted to send money home to help my mom! I gave them her account number and the teller told me the number was not valid after I confirmed the number with my mom! He was very rude and not interested in taking the $2500 CASH I had. I was frustrated and DISGUSTED so I googled the closet one. I went to the bank in Elkridge and he pulled it up in 15 seconds, verified the name, deposited the money, and even asked me how I liked the area so far!  

 8 years ago (16-06-2017)

By far the worst bank I have been to. I used to live in Crofton and go for here location all the time with no issues.. I have relocated and work in silver spring now. I go to deposit my payroll check and they tell me because my account has gone negative a few times that they are going to place a 7 day hold on my check... that's right because I was transfering jobs and hurting financially they are not going to give me my money for an additional 7 days so it can go into the negative again?? My account has been negative before and  I have never had this issue with any other branch.. the supervisor on duty on June 9th 2017 at 1:30pm was very unhelpful, unprofessional and flat out ignorant.. i cant believe that they would treat a loyal customer like this.. I am in the process of opening a new account with a different bank because of the horrible customer care.. I will cash my checks at a liquor store before I ever return to another wells Fargo..

 8 years ago (09-06-2017)

What does it take for this bank to determine it needs to relocate for the customers to get in and out.

 8 years ago (04-02-2017)

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Wells Fargo Bank

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