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Reviews, get directions and contact details for Wells Rug Services Inc

About

Carpet Services in Morristown, New Jersey

Story

We are a family owned business that has been around since 1921. Wells Rug Service Inc. specializes in rug cleaning, carpet cleaning as well as carpet sales. We hand wash rugs in our plant to ensure their preservation and provide pick-up and delivery services. We are licensed, bonded and insured. We offer wall-to-wall residential and commercial wall and upholstery cleaning. In addition, we also offer sales of area rugs and wall-to-wall carpeting. Your shopping experience at Wells Rug Service Inc. will be calm, serene and unpreserved. We provide an enjoyable experience that will contribute to the beauty of your home for many years.

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Address: 49 Bank St, Morristown, NJ 07960, USA
Phone: (973) 539-3800
moc.loa@ylaesnyliram
State: New Jersey
Zip Code: 07960


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Reviews
Took in 6 well-used rugs including several hand-knotted pieces. Ab Fab! They were returned more beautiful than the day they were born! The kitchen rug was so clean you could eat off it! Our 95lb puppy can do no harm -- as long as we have Wells Rug Service! Been extremely satisfied for over a decade and a dozen rugs!
7 years ago (05-09-2017)
They do a great job cleaning and can even repair. I've been going here for over 30, maybe 40, years. Still great.
8 years ago (15-07-2017)
Amazing customer service ! And the prices are unmatched anywhere else . Great experience.
8 years ago (16-06-2017)
We just had a large antique rug cleaned by Wells and a pad made for it. The combined price was nearly $1,000, which seemed like a premium price. Although in the past they seemed to do a good job, this time the fringe came back damaged. They claimed that they noted the damage before they started cleaning the rug, but they didn't contact us to ask if we wanted it repaired (which they did on the last antique rug we had cleaned). They agreed to fix the damage, but when it was delivered I noted that the new fringe was a different color than the existing fringe. The delivery person started arguing about the damage and that we should be happy that it was done for free. He accused us of dropping off a damaged rug, notwithstanding that we had a photograph of the exact area in question taken days before dropping the carpet off with them that showed the fringe intact. The delivery person was the most disrespectful delivery person I have ever had the displeasure of dealing with. We will not be entrusting any rugs, valuable or otherwise, to this company in the future.
8 years ago (04-11-2016)
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