Wendy's

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"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."

Address: 2333 28th S.E. , Grand Rapids 49508, MI, US

Phone: (616) 243-1089

State: MI

City: Grand Rapids

Zip Code: 49508

Opening Hours

Monday: 10:00-00:00
Tuesday: 10:00-00:00
Wednesday: 10:00-00:00
Thursday: 10:00-00:00
Friday: 10:00-00:00
Saturday: 10:00-00:00
Sunday: 11:00-00:00

Update Info

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Reviews

There was hair, all throughout my burger. In the cheese, under the patty and on the bun. I threw up my whole meal. When I came inside to get my money back, the manager acted like it wasn't a big deal. Also kept trying to refute my claim by saying "that's cheese" until I opened the burger and picked it out my self and showed her. She didn't even give me a full refund. Can't imagine how dirty the kitchen truly is. Disgusting, revolting, and repulsive. The food as well as management

I just grabbed take out, cheeseburger,  fries,  chocolate frosty. I do regret not taking photos. Got home, burger must have been sitting for 1+hours, dried up, roll hard as rock...fries are stone cold and old..both thrown away. The frosty was fine. I should have known better, parking lot empty. This place is gross! Never again, shameful.

Got catering for work. The service was astoundingly FAST. The food was exactly what you've come to expect from Wendy's. The chili was piping hot as were the Dave's Singles. These Wonderful people busted out ~60 burgers in 15 minutes. Color me impressed. They even helped me carry it to my car!Food: 3/5

Seems to always get at least one thing wrong on our orders,  no matter what time of day or day of the week we go.  Also get attitude and frustration for bringing THEIR mistake to attention and requesting a replacement.  Most tables are either dirty during the day,  or closed but like 3 dirty tables after 8pm. Plus the music that most employees play behind the counter isn't kid friendly.  Heaven forbid any customers mention that,  they like to turn the vulgarity on their devices all the way up. Don't think we'll be returning there

Ordered 3 Biggie bags through the drive thru. Not only were each of the bags missing items. The wait to recieve the food was over 20 minutes.Food: 2/5

Quick and easy fast food. Dining room was clean and to be expected. Fast service tooFood: 4/5

The order taker was short, which made us feel rushed.  We got our order, getting ready to eat, realized it wasn't right. My daughter took our whole order with the receipt into the store. The manager came out and was very short and rude. She didn't even listen to what actually happened. Will not go there again.  If you're wondering yes I have been there and through the drive thru with no incidents

Closed 15 mins early after I sat in drive thru for over 20 mins  just for them to take my order and then once I got to the window proceeded to tell me that unfortunately they broke everything down and could not make my meal so I wasted 30 mins total just to not even receive food

They were very rude to me, ignored me for quite a while. I will say they seemed understaffed, but I was pretty annoyed that they ignored me for about 15 minutes. Would not come back to this location.Food: 1/5

Food was good hot fries, they were short of workers, but didn't have to wait long.  Vegetarian options: Salads, baked potatoes,  French fries.

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