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West Hill Animal Clinic

  1. Ontario
  2. Scarborough Veterinary Care

Reviews, get directions and contact details for West Hill Animal Clinic

About

West Hill Animal Clinic is a companion animal hospital that has served clients and their pets in the Scarborough, Rouge, Durham, and Toronto, Ontario area for over 35 years.

Story

West Hill Animal Clinic is a companion animal hospital that has served clients and their pets in the Scarborough, Rouge, Durham, and Toronto, Ontario area for over 42 years.

We strive to provide quality veterinary care throughout the life of your dog and cat. Our Scarborough animal hospital staff focuses on providing routine and preventative care for your new puppy and kitten. Your veterinarian will offer early detection and treatment of disease, and as your pet ages; medical and surgical care to help your cat and dog stay healthy for a lifetime. Evening, emergency and Saturday appointments are available.

We have a full staff to serve you including caring vets, veterinary technicians, receptionists, veterinary assistants, and animal care attendants.

Address: 5528 Lawrence Ave E, Scarborough, ON M1C 3B2, Canada
Phone: (416) 282-8516
moc.tevllihtsew@ofni
State: Ontario
Zip Code: M1C 3B2


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Reviews
I had the most horrific experience at this clinic. I was so traumatized by the passing of my beloved cat here last year, I could not share my experience until now. My cat was ill, and was not eating or drinking water. I brought him there, they said the diagnostic tests would cost three times the amount the same clinic charged me only three years ago. When I spoke to the vet, who seem to be a recently graduated vet, she said, oh we are now owned by a corporation and our fees are higher, the previous vet was a sole practitioner, and his fees were so low, he almost went out of business. When the test results came back to the clinic, the assigned vet was off for two days, so I went back there, since my cat was still not eating, hoping to speak to another vet. The other more experienced vet was there talking to another client, would not talk to me, and the secretary said I could only speak to the assigned vet, when she is back from her two days off! I just could not believe the insensitivity. We had to take the cat back there a few times, to give him injections for hydration, but he was going downhill. Then an experienced assistant there confided that she had seen the test results, and based on her many years of experience, she said the cat could not be saved, saying we should put him to sleep, also implying that the vets there would not suggest the same, for the sake of keep billing extra fees, given the state of our mind. Ultimately, we took this lady’s advice putting my cat to sleep. These vets here only cared about making money, and didn’t care about my cat. I am not going back there again, that’s for sure. I give this clinic a failing grade.
8 years ago (12-12-2017)
We recently got a puppy, and being first time dog owners, we were in constant contact with the clinic. The staff is excellent, they've been patient with us and our hundreds of questions. The vets have also been just amazing. Our vet and even the back up vet have called us at home to follow up with our concerns, as we were traveling and had to try various pharmacological options to help keep our puppy calm for the flights.
8 years ago (02-10-2017)
Owning two cats is a first for our family. The vets and staff are very helpful and patient in their explanations. A warm and friendly clinic I would recommend to anyone.
8 years ago (30-10-2017)
They took care of our families Japanese chin very well for years and after his passing they have been my mom's Pomeranian health care provider for 10 years now. And o also this year have taken my Yorkshire terrier to them for care so of course that alone says how much I comfort and trust I have in them :)
8 years ago (18-11-2017)
Kind and caring staff and vets. Never let you down and don't push you on upselling. Great folks!
8 years ago (26-11-2017)
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