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Reviews, get directions and contact details for West Hills Animal Hospital

West Hills Animal Hospital
Address: 6402 Platt Ave, West Hills, CA 91307, USA
Phone: (818) 381-4924
State: California
Zip Code: 91307


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Reviews
This clinic is very friendly, professional, efficient and very personable when it comes to your pet. I was very happy with the services provided to my smokey bear and the care was amazing. My pup is not the friendliest but they handled his behavior very well with the upmost care. Dr. Gerards and Sylvia and the 2 female techs were very nice. Dr. Gerards explained the process of what was happening with my smokey bear and was very detailed of what was going on as she was examining him. I loved how she took the time to exam and answer all my questions. I don’t mind driving long distances for these types of services and the professionalism. Did I mention they are open on saturdays!!! They are very understanding and accommodating. I will continue to bring my boy here and will refer my family and friends! Keep up the excellent work!
8 years ago (24-12-2017)
Doctor and staff are caring. But I was charged over $1000 for being told that I needed to take my dog to an animal hospital.
8 years ago (07-02-2017)
Excellent veterinary practice of the highest quality ever. The office is attentive, caring and call back to see how my pets are doing. The whole office including the veterinarians make you feel like they are your only patient giving you the time and support that i needed. I can not say enough about the positive experience I keep having with them. The staff are very informative and lovely people
10 years ago (17-09-2015)
I love this vet. I've been bringing my dogs here since I moved from Illinois. I see more bad reviews than I expected so even though I hardly review I thought they deserved a good one. West Hills animal hospital has done so much for the health of my dogs. When I first moved here my dog had horrible allergies. He was starting to bald and his skin was inflamed. Our vet back in IL had done an allergy test but all that did was tell us what he was allergic to (which included human dander!) At West hills animal hospital they taught us about an injection that can help with his allergies. We took their advice and Otis has been allergy symptom free for a year now with no more needed injections. I adopted a senior a few years ago and whah did everything they could for her without pressuring expensive services. They understood that, while she may have benefited slightly from more expensive treatment (tumor removal, tooth removal, etc.) We didn't have the finances for more than keeping her comfy and happy. I adopted another big balding demodex infected baby a year ago and whah helped me nurse him back to his perfect healthy happy self. I love this vet and will miss bringing my babies here. Thanks everyone at whah!
9 years ago (01-12-2016)
We took our dog there today because he was sluggish and panting heavy. Turns out he has bladder stones and they said we needed emergency surgery. They mentioned access and vsv for places we can take him. My gf asked them to call McClave because her family has been taking pets there for 15+ years. They probably never called and told her to go to access or vsv. vsv quoted us 4800 to 6900 for the surgery. So now we are comtemplating putting our dog to sleep because of the exorbitant fees they quoted. At vsv they were trying to rush my gf into paying the low quote so as to not incur higher fees for emergency hours. Paying the lower quote didn't mean that's all we would have owed. Never ever ever take your pet to vsv unless it's life and death and no one else will see you. McClave quoted us 1700 to 2800. It seems criminal and it's very unsettling for vsv to charge 3 to 4 thousand dollars more. Needless to say I'm very unhappy with west hills animal hospital. It seems like might be getting referral bonuses or kick backs from vsv because we asked another hospital to be called and they never spoke to her about it again. I guess taking advantage of people and sending them places where they can be completely ripped off is acceptable by your clinic. How do you people sleep at night? Oh yeah you drive your luxury car home and get in your very comfortable expensive bed... Whichever reviewer mentioned used car salesperson, we wholeheartedly agree. Be careful they will prey on you because of your love for your pet. I wish there was an option for 0 stars because they don't even deserve one.
9 years ago (03-07-2016)
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