Western Eagle Shuttle

Reviews, get directions and contact details for Western Eagle Shuttle

Address: 202 Las Gallinas Ave, San Rafael, CA 94903, USA

Phone: (415) 342-6444

Website

State: California

Zip Code: 94903

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Western Eagle Shuttle is on time and super reliable. They were prompt on the pick up at my house and then they were very prompt on the return from SFO back to my house. The drive Bill was efficient and van was super clean and well appointed.
The prices are super reasonable for the bay area as well. Bravo ! Did a great job picking us up. Thanks for the good service !!!

 7 years ago (01-02-2018)

NEVER AGAIN.  We have used Western Eagle for 7 years and they have generally been reliable.  However, as a result of our last experience, we will never use them again.  We were picked up at SFO for our trip home 40 minutes late.  That was not the bad part.  When a told the driver I was not happy with the late arrival he went ballistic throwing our luggage in the van and shouting at us that we "disrespected" him.  We feared for our personal safety. It was very scary.  We almost decided to call a taxi rather getting in the van but we were exhausted after long overnight of travel.  His anger continued on the trip home and he drove extremely aggressively.  We called the office after we arrived home and asked to speak to the owner/manager about our experience.  Never got a callback.

 7 years ago (04-02-2018)

We were double booked- I specifically ordered a charter van so that we would not be hurried or bother any other passengers.  When I opened the door to the van, I was surprised to see another passenger.  He had also requested a private car.  He told me that the driver had told him that I called that morning to request an earlier ride so he needed to combine our fares. Not true.  

The driver aggressively hurried us, complaining loudly as my husband was making sure all doors were locked.  It took EIGHT minutes from the time he arrived to the time we drove away.

The driver drove 80 mph - an illegal speed, obviously.  We have pictures of this. And YELLED at my husband, in front of our children, when he was asked to please slow down as we were scared for our safety.  He blamed us for making him late to the airport.  Ironic when we requested a private van.

The drive answered his phone 3 times while driving - handheld, not Bluetooth or speaker- also illegal.  We have pictures of that as well.

The company gave us a $2 discount to make up for this. 

I will never use this company again.

 7 years ago (27-01-2018)

Both pick times to and from the airport Western Eagle was great in time.Our driver George was great.Great service.

 7 years ago (06-02-2018)

Western Eagle Shuttle is very easy way to get to the San Francisco Airport.Easy to book and good and on time service.

 7 years ago (27-01-2018)

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Reviews, get directions and contact details for Western Eagle Shuttle

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