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White Chapel Memorial Cemetery

  1. Michigan
  2. Southfield Cemetery
  3. Huntington Woods Cemetery

Reviews, get directions and contact details for White Chapel Memorial Cemetery

Address: 19111 W 10 Mile Rd #102, Southfield, MI 48075, USA
Phone: (248) 353-9930
State: Michigan
Zip Code: 48075


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Reviews
Terrible. Acres and acres of poorly maintained markers. When I found my grandparents nearly covered two years ago, I dug out a wide trench. Two years later, it’s still the same. Many nearby markers are either completely covered, bent, damaged or poorly maintained. Zero dignity or respect to those buried here. Wide open fields of thousands of buried markers.
White Chapel is still as beautiful as it was in 1981 when I buried my mother. Of course there's always room for improvement. And I wish I would have known that you can get a lift if that's the correct word to hold her headstone up. It has sunk some whatever year when I come to visit I cleaned it up. And Whitechapel does the rest beautiful landscaping and I thank you for taking care of the rest of my family also. I will see you eventually but hopefully not too soon. Since my husband also have real estate with you.
I love this cemetery! It’s always so beautiful and well taken care of, I’ve had to call and ask where old family members were and they were able to locate me to them, of course there are headstones that don’t look the best, you have to keep in mind how huge this cemetery is! I have had nothing but great experiences…very positive vibes when being there.
Would not recommend this cemetery to anyone! It is not maintained very well. Graves are sunken and grass covered so much that it is hard to find your loved ones! Not all graves have a flower vase. Definitely not what we paid for!
When I had any issues in the past with my parents' companion marker it was taken care of promptly by Lenny who was the head grounds foreman at the time. Lenny has since retired but still works for White Chapel Cemetery part time. Mick is the new grounds foreman and he also is very receptive to any issues and complaints and responds quickly. John Ohnstad the Director of Advance Planning was also a very big help to my situation. Thank you to these three gentlemen for taking care of my issues, your work and services are appreciated.
My friend's mother passed away in January. In August it was still a mound of dirt with the headstone lopsided and no date added to her stone. After several messages, and no return calls, the receptionist told us it was done. Went out there and it was flooded due to the heavy rains. Could see through the water. It was clear they didn't level, seed and add straw as they stated. Not only did they not do it, they lied about it. Absolutely disgraceful. Prior to this we couldn't find her fathers grave in same spot to place a grave blanket. Had to get a groundskeeper out there to dig up the grass. The headstone was completely buried. Do not use this cemetery.
Although the people are friendly, their service is lacking. My Dad passed away during Covid. He was embalmed and NOT contagious per the doctors and at the burial service no one was allowed to get out of their cars. They took the casket and buried it, covering it with dirt. Only after they completed their work were we allowed to go see the dirt mound. This is wrong in every aspect. Then trying to get memorial plaques took almost 1.5 years. My Mom passed away in May 2022 and although I ordered the plaques soon afterward and paid in full my mistake. you should never pay in full, just a deposit until the plaques are installed. They were finally installed in July 2023. There was no place to have an anniversary viewing since there was no markings in the ground a year after they passed away. Their communications on this matter was mainly through email. If you have a choice and you do do not use this cemetery. The funeral home also told us that they have had several complaint about White Chapel after we mentioned our experience They do not provide this information unless you ask them. Ask your funeral home people about any cemetery before you chose one.
Lack of communication and compassion. Have very strict rules with no flexibility to maintain their expectations of what a cemetery should look like. More concerned about their gardens and entrance than maintaining gravestones. If you don’t take care of things yourself stones are cracked, sunken and dirty. I do not recommend burying your loved one here
I want to thank White Chapel Memorial for a beautiful preparation for my dad's burial they did an excellent job the cemetery's beautiful clean and so well cut the service preparation for us was prompt and efficient and the Staffing after memorial service were there to allow us to put dirt in my dad's grave and flowers they were pumped efficient and everything they the office staff is simply amazing I think Lindsay and the staff for everything that they've done if I could give you all 10 Stars I would and they fixed my Godfather's grave and they were prompt and efficient and they also fixed my father's grave so God bless to everybody thank you
BEWARE of buying burial plots for children or grandchildren. When the original owners die, you need the plots passed down through a will or trust, which is usually overlooked. Then you have a nightmare of contacting all the grandchildren because they all are presumed to have inherited the one vacant plot. This is terrible because some of them move out of state or families become estranged. The whole problem of locating people, death certificates, and notarized affidavits falls on the person who is trying to bury the deceased. Death of a loved one is not the time you need added aggravation and complications.
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