Willamette Family, Inc.

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About

Willamette Family, Inc. is a non-profit organization and has proudly served Lane County for over 50 years providing detox and treatment for substance abuse disorder.

Story

Willamette Family has proudly served Lane County for over 50 years, providing detox and treatment for substance use disorders. We uniquely offer wraparound services that assist individuals and families in many aspects of their lives during recovery. Over the years our services have been enhanced to include Mental Health Treatment for adults and children, Primary Medical Care, parenting classes, Family Services, Peer Support Services, and a myriad of transitional services. These services are designed to assist the individual transition back into the community and to reunite with their families.

Fast Stats:
- Named as one of Oregon’s Top 100 Best Non-Profits To Work For
- 7 different sites including a new Rapid Access Center (RAC) and Medical Clinic to receive immediate care
- Fewer than 9% of addiction treatment programs nationally incorporate wraparound services available through Willamette Family. This includes the co-residency and parenting services offered for our mothers and fathers
- Over $3 million has been saved in foster care costs since the inception of our ‘Family Reunion Program’

Mission

The mission of Willamette Family, Inc. is to provide readily accessible, quality mental health and substance abuse/addiction care for men, women, youth, and families in an atmosphere that promotes compassion, healing, respect and well-being for all.

Address: 3008, 195 W 12th Ave, Eugene, OR 97401, USA

Phone: (541) 762-4300

Website

gro.stfw@secruosernamuh

State: Oregon

City: Eugene

Zip Code: 97401

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I could not get sober through Carlton House, the men's residential treatment facility operated by Willamette Family. I remember when I was in Carlton that the counselors told us only one out of twenty clients get sober. What a low ratio! They told us that was the devastating truth of our “disease.” They blamed their low success rate on our denial and unwillingness to just do what we were told. Their entire approach uses a directing style of communication with a spirit of authoritarianism. They held all the knowledge about our conditions and they positioned themselves as the experts. It was impossible to question their authority. They told us that we were in denial. Their favorite saying was “you’re resisting the change agent.” It was a tactic used to gain immunity against critical thinking. People who abuse substances need compassion, understanding and love. They do not need more shame. It doesn’t work, but they continue to put people down and assert their authority. Some of the fellow in-patient clients even preferred to return to prison than to deal with their barrage of insults.
     Motivational Interviewing (MI) is an evidence-based practice to change people's lives. It teaches that when a counselor uses directing and authoritarian language, it is a natural and normal response for the client to become oppositional. It is not the fault of the client, but is evidence of the counselor's skill deficiency. The person who developed this, Dr. Miller, did so in the 80's in response to the ineffective way in which we treat addiction in our country. It has been proven to be effective. I am happy to learn there is an entire school of thought that pushes up against the crappy treatment provided by Willamette Family. 
     Also, if you are a person that critically examines Alcoholics Anonymous, this is not the rehab for you. Be prepared for them to tell you that "AA is the only way." I like to joke that the Oregon Health Plan paid $20,000 for a Big Book. When I was in Carlton, most of the staff were members of AA. One counselor said he meditated on the AA symbol every day. They infiltrated this organization and use it to pass on their propaganda. It’s clearly a conflict of interest. Attendance at 12-Step is mandatory and it is completely unacceptable to challenge AA dogma. Like I said, you cannot question their authority; it is absolute.
     The worst thing about Carlton is that they are not trauma-informed. After a few years of therapy, I began to understand how early childhood trauma heavily contributed to my drinking. My brain was in constant fear; it was stuck in fight-or-flight. I needed to quiet it down. Due to my inability to soothe my trauma, I drank to excess with the intent to blackout.  Carlton missed this critical element. They were too busy telling me to shut-up and stop being so oppositional. They failed to realize I was in trauma mode. These counselors are doing some seriously harmful things. I worked through my trauma by attending regular therapy. 
     Sadly, someone in my group overdosed on heroin shortly after graduating from their program. Carlton would never claim responsibility. I can see them saying, “Only if he listened to us. He resisted the change agent. This is the sad truth of the disease.” They gain immunity because they have authority. This guy, who overdosed, had lost his wife through a fatal accident. It caused him to relapse and to enroll himself into rehab. He was grieving and traumatized. They told him he had some cockamamie disease rather than recognizing he was simply a man in heartache. Trauma contributes to addictive behavior. Happy, well-adjusted people don’t use heroin.
     Today (no thanks to them), I am a social work student at Portland State. I used to be a homeless, suicidal drunk. I hope that you, too, may find solace and heal what is causing you to use. It sucks we must stumble through an incompetent treatment system in the US, but it can be done.

      
      
      
 8 years ago (04-07-2017)

I have worked with or I am the patient of Dr. Gin Park and nurse practitioner Valerie Thomas. Great women probably the best doctor with bedside manners and care and concern that I've ever worked with

 8 years ago (14-06-2017)

So awesome. great staff very postive.detailed  .  Good experience :-) :-)

 9 years ago (16-06-2016)

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