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Reviews, get directions and contact details for Williams-Sonoma

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Inspiring cooks everywhere! http://www.williams-sonoma.com/

Address: 9 Jackson Ave #103, Naperville, IL 60540, USA
Phone: (630) 369-4167
State: Illinois
Zip Code: 60540


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Superior selection of high quality kitchen and dining necessities and luxuries. Attentive staff. They often have high demand items in stock that everyone else has sold out, even though the prices are very reasonable, considering the quality. Don't go hungry or the samples will cause you to blow your diet. Smells delicious.
7 years ago (22-12-2017)
Poor management. Walked in at a bad time to return item bought online. Only one register worked in a busy Saturday afternoon in Christmas shopping season. Wasted whole time waiting in line for my turn then was told return is actually done at a separate register (the particular register was actually functional all the time). Seriously it cannot be more obvious I was in the store for return with the giant shipping box! Nobody bothered to even ask when I walked in. No apologies ever given after I wasted so much time in waiting. Store manager Susan was RIGHT there all the time when I standed in-line in front of her. Shameful experience. William Sonoma is a great store but this store needs a fresh management turn over!
8 years ago (02-12-2017)
Last week I went to this William-Sonoma with my fiance's mother to show her some of the items that we had on our registry. After entry, one of the worker announced several times (6-10 separate occasions) that everything in the store was 20% off. This prompted me to contact my siblings about going in on a nice set of steak knives ($400 value) and a knife ($180 value) for my parents. After making the decision I asked the worker (the same lady that was announcing the 20% off deal off the whole store) if I could get these two products - this would have been a great time for her to inform me that the knives would not be included on the 20% off "deal". After waiting about 15 minutes the products were brought from storage and I went to the check out line. While checking out I heard a worker explain to another customer that breville products were excluded from the 20% off. Soon there after, I also found out that shun knives were also excluded from the 20% off. By this time I had already invested a good amount of time into making this decision and coordinating with family that I decided to pay the extra $120. Certainly not the most impressive William Sonoma experience.
8 years ago (08-12-2017)
Always something interesting to add to my kitchen there. Great idea place.
7 years ago (30-12-2017)
Great customer service. I can spend a lot of money here if i am not careful!
8 years ago (25-10-2017)
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