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Reviews, get directions and contact details for Williams-Sonoma

Address: 2537 Stoneridge Mall Rd, Pleasanton, CA 94588, USA
Phone: (925) 737-0459
State: California
Zip Code: 94588


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Lots of nice things for the cook. Friendly and helpful store sales people. I got my new nonstick pans YAY👵🏼
8 years ago (03-11-2017)
Store people are friendly and helpful. Nice merchandise but very pricy.
8 years ago (05-06-2017)
Unwelcoming experience by an Asian woman working the register today. Friday, December 15. William-Sonoma should be cognizant of employees who are just there to pick up a paycheck. I asked for help on an item while the woman was at the register since I couldn't find anyone on the sales floor to help. She seemed annoyed that I was asking her a question...I wasn't going about to get in line for a question that just needed direction. The Asian woman pointed at the wall where I could find them. I walked over a second time and could not find any or a place for them in any slot. I went back, waited in line to tell her I did not find any. She gave no other option for product or even to do a search. No one else was in line at the time. So I asked if she had any in stock in the back of store...all this seemed out of her williness to help. She did and said to wait next to the register so she could help new customers now in line. I waited after several customers only to find out they didn't have any in the store. I then replied could she order one one line. She replied, "you need to get in line". I said why do I have to wait in line again. I already did. I that point I decided it wasn't worth to shop there. I hope management reads the type of workers they hire. There are plenty people who would jump at the opportunity to be curious, excited about customers' coming into William-Sonoma Stores.
9 years ago (15-12-2016)
Just bought our first nice knives. Recommend Donna for help with picking out knives!
9 years ago (19-11-2016)
This company almost ruined my Christmas. I had ordered an initialed steak branding iron for my son-in-law. I placed my order on November 14, plenty of time to process and receive before Christmas. I called around November 28 to check on the status of my order. I was told that someone would call within 48 hours to let me know the status. I never heard from anyone. Around December 3 I called again and was told "don't worry, I'm sure you'll get your order before Christmas". I was notified on December 11 that "unfortunately due to a production problem we are unable to fill your order". I could not believe that it took them 1 month to tell me they could not process my order! I have ordered from another company and am having to pay extra to ensure delivery by Christmas. I will NEVER order anything from this company again.
11 years ago (13-12-2014)
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