Willoway Terrace

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Address: 2300 E. Oakton St., Arlington Heights, IL 60005, USA

Phone: (847) 640-8373

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State: Illinois

Zip Code: 60005

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Reviews

I moved in at the end of 2014 and at the time I thought this was a great place. I was 8 months pregnant and wanted a nice, safe place to raise my son. We signed a 2 year lease and for the first 6 months were quite happy we did. Rent was on the high side but seemed worth it. Liz who ran the office was amazing she really cared about the people who moved in and if there was a problem would do everything she could to fix it. Same could be said about the maintenance man. Last winter some of our pipes froze, we had running water but the waste (sewer, drain?) pipe was frozen. He got called in and right away started doing everything he could in the freezing cold to unfreeze them. And they did get it sorted within hours. 

Sadly ever since Liz and the last maintenance man left this place has gone down hill fast. My pipes are frozen again and this time we have no running water. I didn't call the office Sunday as I thought it might have been shut off for a reason and as they were closed didn't want to call emergency line if that was the case. Tried calling as soon as they opened yesterday no answer until after 12 the new maintenance man came around 1 and by half past  knew what the problem was and said he was going to heat up the pipes then fix the issue. I have yet to see him again. My husband went to the office yesterday around 4pm to see if any one was there as no one was answering the phones and the door was locked and someone inside waved him on. I went back there as they shouldn't close until 5 and was let in and I talked to the new manager. I told her my worry about it not getting done that day as I've had this maintenance man say brb and not show for a week n a half before. She gave me her word it would be done that day even if the office was closed. I waited and at 9pm I called the emergency line as I really need to have my water back on I have a 1 year old and no water... They said they would page the guy every 15 mins until someone called me back. 11pm I called again.. still nothing. The person that rang me back was the Emergency service! Said he had got hold of the manager and she said he would be here 7 am this morning. I am so grateful to the Emergency service for at least updating me as the people here didn't bother to do so. BTW it's after 10 am still no Maintenance man. 

Not only has the way things are run gone down hill but the area itself. Most nights I get woken to shouting and some sort of party/fight or just drunken behavior.  I no longer feel safe here at all and can not wait for the lease to be up. The high rent is far from worth living here.

Now to be fair I do have some wonderful neighbors. The couple that lives behind me are lovely. They brought us food the very first day we moved in! The couple that just moved in next to us is an older couple and have been very nice as well. So I can say we do have a few nice people living here.  

 9 years ago (12-01-2016)

I live here

 9 years ago (04-03-2016)

its a some

 9 years ago (13-12-2015)

Once you but a property you ate stuck forever because if you try to sell the property is imposible the corporation blocks every posible buyer 

 12 years ago (26-06-2013)

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