Willrodt Motor Company Inc

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Address: 200 W King Ave, Chamberlain, SD 57325, USA

Phone: (605) 734-5584

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State: South Dakota

Zip Code: 57325

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Reviews

I'm a local person and I DREAD having to go into this business!! The customer service is horrible and the service department is a JOKE! When you schedule an appointment at a certain time that usually means that's when your car goes in to get worked on, here it might be 6 hours or even a couple DAYS later before they even look at it and never a call back to tell you it's done or what's going on. Also, when I drop off a $50,000 vehicle off to be serviced, the least they could do is give me something more than a $500 lemon as a loaner, but that all depends if you have a high ranking last name in the town because then you can drive a nice dealer plated vehicle right off their lot.  The most pathetic excuse for a dealer garage I've ever dealt with in my life!

 9 years ago (01-02-2017)

Should of known about this place as soon as I walked into the door. Guy at the fronts awnser to every customer (3 others) was " I dont know". You would think it would be better to get a real mechanic to awnser it and not a clueless guy who hasnt achieved anything in life but being a secretary at a half star facility. From the jump after job was done i had problems. Came into tell them and they couldnt and wouldnt do anything i was told. Wow?!? I explained i was passing through town even and told him i couldnt make the appt he placed for me 3 days later. So what did he do? He have me a even farther out appointment. Dont go here. Take the trip to Pierre and save your advils for other headaches

 9 years ago (14-04-2016)

If thier customer service after the sale is anything like before the sale, BUYER BEWARE!!  After numerous attempts to inquire about a vehicle I finally received a reply telling me if interested in a vehicle schedule an appointment between 8 and 6 Mon thru Fri.  First off I'm over 2 hours away.  I just had some  standard equipment questions on the vehicle I wanted to know before I made the drive.  Obviously I did not make the purchase, instead had a lot more pleasant experience  at Billion in Sioux falls of all places.  They actually wanted to sell a vehicle and have stood behind thier vehicle even after the sale.  So my advice, make the drive to somewhere else, anywhere else, if buying a new or used vehicle. 

 10 years ago (21-01-2016)

Driving across the country, I had a flat tire in the middle of South Dakota.  The next town that I came to that had a tire repair facility was Chamberlain, and I wandered into Willrodt Motor Company.  I explained my situation and the gentlemen there worked quickly, pleasantly, and efficiently.  These guys could have easily taken advantage of me and the predicament that I was in, but they were true professionals.  They made a situation that could have been much, much worse and turned it into a tolerable experience.  I'm grateful to them for that.

 10 years ago (05-06-2015)

We broke down 800+ miles from home; 4 days before Christmas. Everyone @ Willrodt Motor Co. worked hard to help us; in every way possible!!! Including a loaner car; & helped get us a hotel @ a discount. Companies sometimes gouge out-of-towners!!! But Ron & his crew tried to save us money where they could. We highly recommend WILLRODT Motor Co. & their awesome staff in Chamberlain SD!!! Bruce & Cindy Ganshorn Leesburg Indiana.

 14 years ago (22-12-2011)

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