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Reviews, get directions and contact details for Winter Floral and Antiques LLC

Address: 120 W Washington St, Charleston, WV 25302, USA
Phone: (304) 342-1186
State: West Virginia
City: Charleston
Zip Code: 25302


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed

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Reviews
The flower arrangement I ordered yesterday is absolutely gorgeous and looks exactly like the picture from their website. I couldn’t be more happier with this company. The gentleman I spoke to on the phone was so helpful and kind, and as promised the flowers were delivered right on time today for my Aunt’s funeral . I was so upset that I couldn’t attend. I live down in South Florida. Thank you Winter Floral for taking a sad day and making it a little brighter with your beautiful flowers. You represented me well.
7 years ago (22-02-2018)
The owner is always very accommodating and helpful. Appreciate the prompt and professional services provided.
8 years ago (11-01-2018)
Very very unprofessional was suppose to deliver flowers on a certain day and I called to check 3 times and they said the flowers where in transit and on the fourth call they told me they needed a address to go with credit card by that time the place it was supposed to be delivered to closed and they didn’t apologize or give any discount just said they would deliver the next day so o called the next morning and all the sudden thaw don’t have some stuff I ordered even in stock said no discount just gave me a more expensive bear then the driver calls 2 hours later and is trying to deliver at a place I had never heard of please stay clear of this place
7 years ago (15-02-2018)
My sister ordered flowers for our Mother from Florida. Jerry reached out to my sister because of her request for a certain flower she saw online. They didn't have so they texted her a picture of her to confirm a different flower before delivery. Nice followup, great service, and friendly positive experience. Will use them from now on for everything!!!
8 years ago (18-05-2017)
Spent an hour and $153 ordering 3 Grandparent's Day bouquets directly from the company's website. Received a call an hour later stating they "do not carry" the 3 arrangements I had ordered. If you "do not carry" it, you shouldn't put it as an option to order from your website. I also had two bouquets being delivered to addresses in Elkview (25071), and was told during the phone call that "we also don't deliver to Elkview." See copy and pasted excerpt below for the disclaimer found at the bottom of the company's webpage. If you "don't deliver to Elkview", you should remove Elkview and 25071 from the areas that you deliver to in the disclaimer. The person who called to deliver all of this great news had no clue what he was talking about. When asked if my money was going to be refunded immediately, his answer was "it should" after a long awkward silence, and when I asked him why the delivery disclaimer on their website stated incorrect information, he stumbled over his words and said "my boss just told me to call you." Very unprofessional, and very poor customer service. I have been ordering from Winter Floral for years, and that sadly came to an end today. Buyers beware. NOTE: They DO NOT deliver to all of the areas and zip codes, despite having this disclaimer posted at the bottom of their website { Winter Floral and Antiques LLC in Charleston, WV provides flower delivery service to the following areas and zip codes in West Virginia: Our shop serves the following areas in West Virginia: Charleston, South Charleston, Dunbar, Nitro, Institute, Saint Albans, Cross Lanes, Elkview, Sissonville, Kanawha City, Malden, Rand, & Marmet. 25302, 25356, 25324, 25320, 25334, 25389, 25064, 25333, 25328, 25364, 25331, 25336, 25313, 25335, 25320, 25112, 25357, 25314, 25329, 25322, 25321, 25361, 25143, 25339, 25325, 25177, 25303, 25309, 25387, 25071, 25317, 25311, 25396, 25323, 25362, 25304, 25360, 25375, 25309, 25337, 25303, 25365, 25312, 25392, 25315, 25358, 25326, 25301, 25327, 25306, 25332, 25330, 25350, 25338, 25305. }
10 years ago (11-09-2015)
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