Winter Park Public Library

About

The Winter Park Public Library is the place where education, entertainment and enlightenment happen every day.

Story

Winter Park Public Library Facebook Engagement Guidelines
We’re excited that you’ve joined us on our Facebook page, and we know you’ve got plenty to say. While you’re with us, we hope you’ll take a moment to read the following guidelines we ask you to follow when contributing to our Facebook Fan page:

1. Don’t do anything that breaks the law.

2. Be polite and courteous, even if you disagree. Excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.

3. Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove off-topic, out of context, spam or promotional postings.

4. Keep it real. All wall postings should come from a real person and Facebook profile. Postings from fake or anonymous profiles will be deleted when discovered.

5. Facebook is not the best venue customer service-related questions, complaints, concerns and ideas from customers. We know you sometimes have questions about your WPPL account, and we want to know if we have disappointed you or if there are better ways to serve you. But there are faster and more effective ways to make sure you receive a prompt response. If you have a customer service comment, complaint, concern or idea, we encourage you to contact us at [email protected]. Questions about account issues such as missing materials or fines will receive the fastest response by calling our Circulation Supervisor at 407-623-3300, ext. 107. Note; we do not accept renewal requests by e-mail or social media message.

6. We reserve the right to remove content posted to Facebook that violates these guidelines.