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Wireless Zone

  1. Virginia
  2. Annandale Store

Reviews, get directions and contact details for Wireless Zone

About

Wireless Zone® is committed to serving our guests with a high-level of customer service while providing competitive prices on today’s most popular devices.

Story

Ranked highest in Customer Satisfaction by Verizon in 2011, 2012, 2013, 2014 and 2015, we're proud of our knowledgeable & friendly staff. Our goal is to be the technology retailer of choice for in our community. We invite you to visit us for your Verizon products and services.

Address: 7301 Little River Turnpike, Annandale, VA 22003, USA
Phone: (703) 642-0642
moc.enoz-sseleriw@666zw
State: Virginia
Zip Code: 22003


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Reviews
Yohan was extremely nice and has a lot of patience considering I was switching phone service and upgraded my phone. First time in this store and will most definitely recommend this location to family and friends. Also Daniel was very helpful setting this new account up. They definitely work as a team here!! Like that very much. Great customer service!!!! Thanks guys for making this painless for me.
7 years ago (16-09-2017)
I asked my parents to switch from ATT and Verizon due to good promotion $40 per line. However, I was away from the state at the moment and poor my parents had to go in one of Korean wireless store. Not only the store charged my parents $75 restocking fee, on top of that, they also charged my parents $20 for data transfer fee which I am pretty sure they used Samsung switch not their own software or programs. They didn't charge my parents $20 data transfer fee initially when they bought the three new phones from the store, but changed their attitudes and behaves when it comes to a return. In the end I had to call Verizon for a waiver, Verizon did not waive the whole amount but gave some credits. Even the Verizon saw $75 restocking was way too high. If you have same ethic background as I do, then spare your time to go to one of Verizon corporate stores with your parents and do not send them to this store alone.
7 years ago (31-10-2017)
Got my new note 8! David is always smiling but he is also quick on his job! Transfer was smooth and they hear you out for any questions you have! Come visit them you won't regret it
7 years ago (09-09-2017)
They were very friendly and smiley. Changing a phone can be stressful but they made it a very pleasable experience! Good customer service, detailed explanation and made me wanna come back again! Thank you Daniel and David!
7 years ago (09-09-2017)
I preordered my note 8 from here, the phone got here early and they did a tremendous job at transferring and setting up my phone! Very kind and friendly people working here. Thank you!
7 years ago (08-09-2017)
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