Wolf Furniture

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Address: 75 Gateway Dr, Mechanicsburg, PA 17050, USA

Phone: (717) 620-2652

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State: Pennsylvania

Zip Code: 17050

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Reviews

We bought a 3 piece sectional couch.  Time frame for delivery was perfect and right on target.  It was delivered in the time frame we were told and the delivery guys were extremely nice and very careful when they brought it in the house.  They took the time to make sure there were no issues with the furniture after it was brought in.  Patrick, the salesman, was very nice and explained everything in detail.  The price was way better than the other furniture stores in the area.  If there is an issue with furniture, it was always been that you have to talk to the manufacturer, no matter where you buy the furniture from, so not sure why people are even surprised by that.  Delivery fee is better than what we have had to pay in the past.  There are no hidden fees that people have posted in their reviews.  I just purchased an "as is" table and that is the same as buying a car "as is"...you are purchasing at your own risk.   I will definitely be going back and buying my furniture from Wolf's.

 8 years ago (26-08-2017)

We had a wonderful shopping and buying experience at Wolf's Furniture.  Beautiful showroom, friendly, knowledgeable staff.  Our saleswoman, Su was very responsive to our needs and allowed us to feel comfortable.  High quality, beautiful furniture available for a commensurate price.

 8 years ago (21-11-2017)

Purchased $3000 worth of living room furniture and furnishings and when recliner broke in less than a year was told it was not under warranty as it was floor stock and I was given a phone number for Guardsman repairs and if I want to fix my Southern Motion furniture it will cost $200. Not acceptable, I am attempting to contact the manufacturer.

So I contacted the manufacturer Southern Motion an American company that makes furniture in America and was told by them that they could do nothing it was up to the store that I purchased it from. Will never be buying their furniture again and will never shop at Wolf Furniture again. Sadly disappointed by both...

 8 years ago (16-11-2017)

I had a wonderful experience at Wolf! Patrick was very helpful will definetly go back!

 8 years ago (29-10-2017)

We have purchased 2 lazy boy reclining sofas and it seems their quality has really gone down hill their are sharp screws in the cups you need to pull in order to open recliner?.. We spent a total of $2700.00 and 1 sofa was damaged at drop off and we had it noted and finally reached a wolf employee who did have lazyboy call us back and we were told at least 4 weeks?.. Wow new furniture but we need wait 4 weeks for repair also the cushion is already losing it's strength and one side differs from the other looks funny and surely feels different when seated ,mind you 1 month ?..I must say we were totally under the impression we were dealing with wolfe and not that they just sold the stuff and we would have to deal with someone different to deal with repairs etc...Hell I would've drove 5 miles more to a lazyboy store would I've known this. Well going to take pictures of problems and call wolf directly and as stated I will update this review..hopefully with something positive...joe shovlin 
Ok Spoke with wolf rep and she stated they sent a postcard on the 6th which we never recieved but a tech will be out on the 20th july and will repair original tear in back of recliner the asses the other issues..was a pleasant conversation.hoping for the best.jss
Ok update is the 20th and tech came also had spoken w/ wolf rep who was very nice,anyway tech brought a new back to replace the original w/tear in it, he was nice and stated if we have any issues within 1 yr I'm to call Wolf Furniture back after that Guardsman which is the extended warranty..I guess it worked out this time with tech and all he was really informative but I still have those screws in the cups you put your hand in to open the recliner?,they are put in at an angle and are not rounded therefore we had cut our finger on one already and I did talk with him about it so maybe he will talk with them about this danger in the sofas..all in all ok with everything so far except screws. Thanks JSS

 8 years ago (20-07-2017)

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