Woodforest National Bank

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Address: 150 El Dorado Blvd, Friendswood, TX 77546, USA

Phone: (281) 286-0548

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State: Texas

Zip Code: 77546

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Reviews

I've never had a problem with this branch until I had fraudulent charges on my debit card. When I reported it to them, they issued me a new debit card (which I had to pay $15 for) and let me know that my money would be refunded within 7-10 business days. 6 days later they call me and tell me that they forgot to have me sign some type of dispute paperwork and that I need to come in and sign it before they can do anything else. My questions:
A) why did they forget to have me sign the paperwork? I was there for about 30 minutes dealing with all the mess, they dropped the ball on that. 
B) why did it take them until 6 days later (the money should have already been back in my account by this time) to call and let me know that I need to come sign these papers?
C) why did they wait until 4pm on a Saturday to call me and let me know? They close at 5pm and are closed on sundays so I had to wait until Monday to go in and do anything. 

So unhappy with them! Next stop, corporate

 9 years ago (17-04-2017)

This bank is home-based here in Texas.  The employees are not trained properly and I personally had to wait over a year to have stolen money returned although I provided solid proof in fact the same proof a year earlier 

 10 years ago (16-02-2017)

Great . Above the rest . And they had some donuts that was great too lol. But nice kool everyday people ( shout out to my mom and my wife son and daughter) lol

 10 years ago (18-12-2016)

Good Customer service, open till late and above all, No minimum Dip Requirement.

 10 years ago (13-11-2016)

Slow service

 9 years ago (07-07-2017)

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Woodforest National Bank

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