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Wright & Filippis - Rochester Hills

  1. Northfield Industrial Park
  2. Rochester Hills Health

Reviews, get directions and contact details for Wright & Filippis - Rochester Hills

Address: 2845 Crooks Rd, Rochester Hills, MI 48309, USA
Phone: (248) 829-8292
State: Michigan
Zip Code: 48309


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Reviews
I am a medical provider . . . this place is terrible. I have a patient who is developing bed sores and pneumonia while bedbound because these guys can't get around to making their appointment with him to fix the wheelchair that they at one point billed medicare for many, many thousands of dollars sometime over the last few years. These wheelchairs come w/ a 5 year medicare paid warranty. Guess once the $$ is in their pocket they don't feel the need to service anymore, even though this is part of the conditions of participation that Medicare holds them to. It seems some of the confusion was with scheduling his repair. When I finally got through to their office manager she told me they don't have the staff to properly call patient's ahead of time to make appointments. Disappointing experience to say the least for my patient who is now dealing with pneumonia and bedsores. Do yourself a favor and find a ma and pop DME company who cares about their patients as much as they do about their wallets.
8 years ago (17-07-2017)
They don't even deserve a one this place was so aweful the staff in the front was rude they don't great u when u come in then the billing lady or whoever she is decided to argue with me about a piece of paper that was already in my possession. I just had back surgery and I went for a follow up and my doctor said they even gave me the wrong brace so I'm not going to heal correctly because it's the wrong one and you guys told me my insurance would only cover one so I thank you because now my back will not heal properly and I will never ever go to any of these places again.
8 years ago (07-06-2017)
Overcharged me, double of what it costs in pretty much all other places. Wouldn't work on the price at all either. To them, it's nothing but to me it's a lot.
9 years ago (02-01-2017)
I had a horrible experience with them. They did not help me with my problem and I ended up having to pay exorbitant prices for useless equipment. I am thougholy dissatisfied and I urge no one to go here.
10 years ago (19-02-2016)
I went here for a pectus brace for my son. The practitioner was very attentive and helpful. She took the measurements and made the order. When we came to pick up the brace and have it fitted, she was patient with helping him try it out and making adjustments. Unfortunately, the brace was not what we had in mind and we decided to look for a different one than they offered. The practitioner was very understanding and sent us away with best wishes. We received a refund of our deposit for the brace. Outside of being provided with the brace we were looking for, this is the best customer service and medical service experience I could hope for. My only suggestion would be that they look into other pectus brace options in the future.
10 years ago (08-05-2015)
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