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Reviews, get directions and contact details for Stonebrooke

Stonebrooke

About

We are a state of the art medical facility designed to suit the needs of your busy family. Our mission is to provide high quality health care services for the entire family from newborns to elderly adults in a friendly and comfortable setting.

Story

We are a completely automated office with electronic medical records, electronic appointment scheduling, billing and charting. We offer automated reminders for physicals, follow-ups, chronic conditions and daily appointments.

Being fully electronic allows us to be more efficient with our paperwork so that we can spend more time helping you with your medical concerns. Most prescribing is done by Eprescribe which allows us to E-mail your prescriptions directly to your pharmacy. Pharmacies in turn can send us an electronic refill request so you may not have to call our office for a refill when needed.

We have now expanded our electronic services to include E-mail communication with our patients for test results, on-line appointment scheduling requests and email access to our staff for medical questions and basic healthcare needs

Address: 2940 Crooks Rd, Rochester Hills, MI 48309, USA
Phone: (248) 997-9700
State: Michigan
City: Rochester Hills
Zip Code: 48309


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I'm not a patient even though i called to become one after my doctor retired. But they don't accept my insurance so I had to find somewhere else. The girl i spoke with was really nice though, so five stars to her!
7 years ago (07-04-2018)
I have been a patient at this office for about 2 years. I have completely ignored twice and not reported this office for calling me regarding another patients file, without an apology. However this year it hasn't been a great experience at this office. I specifically told the receptionist when I called what my appointment was for. Immediately when I came in they asked for my co-pay and updated information. After sitting with the Medical Assistant who took my vitals, the Dr. came in shortly thereafter. She stated the services that you are here for, we do not provide. Feeling confused of course this left a bad taste in mouth concerning this office. I returned for a routine procedure, immediately they requested my co-pay and updated information. I asked the receptionist why am I being charged aren't I allowed to have this procedure done without paying a co-pay at least a year. Considering last month you charged me for a pointless visit. Really there was no explanation provided. Right then and there I canceled my appointment. Within 24 hours I received a phone call from the Dr. office stating in my file that I wanted to know more about the Zika virus??? I explained to the young lady you have the wrong patient. No Apology! Within 3-5 days I get a letter stating, they no longer want me as a patient anymore for being rude to there staff :/ Signed by Dr.Kastl... I would never recommend this Dr. office to anyone!!!
7 years ago (07-03-2018)
Dr. Ewald could not be a nicer guy! I have never been more pleased and this comfortable with a doctor, he really adds a personal touch to what he does! Highly recommend them!
8 years ago (19-12-2017)
Stonebrooke Family Physicians has a compassionate staff and a very welcoming office. Dr. Papakonstantinou is a fantastic doctor. I would highly recommend her as well as this practice.
8 years ago (14-12-2017)
My experience at this facility was great. I had never been in a doctor's office that ran smoother. I was seen quickly, the entire staff was friendly and professional. Dr. Lounsberry was courteous, professional, and thorough. Given that she is young, I thought, 'great, I've found a good primary doctor that I can keep for decades.' I would like to keep coming here for my primary care. Unfortunately, I've since changed employers and have different insurance. Stonebrooke and Dr. Lounsberry do not accept my current insurance. I'm disappointed with this and am forced to find a new primary doctor.
8 years ago (06-11-2017)
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