Wv Air Natl Guard Credit Union

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Address: 1587 Edwin Miller Blvd, Martinsburg, WV 25401, USA

Phone: (304) 267-2677

State: West Virginia

Zip Code: 25401

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Reviews

I have been a member here for almost 20 years but I won’t be much longer. I have called both locations over 12 times. I get it is a Saturday but that means neither locations answer the phone? I’m very confused. Whether it is “lobby open” or “drive through only” you work in the same seat. Phone calls should be answered during open business hours. It is 10:58 on Saturday. Both locations are open yet neither one has answered a single phone call. I’ll be taking my money and business elsewhere. I suggest, you reading, should do the same.

Never answer there phone, and my mobile banking, I can't find out who money out my account with out going to talk to someone.

Can never get through on phone recently. Been member fir years never problem before

Always fabulous there love my tellers been banking there for 36 years without a problem

Call before you go. My husband and I went to set up a joint account and at 11:30 I guess the only person out of the 6 ladies inside who could set up and account was going on her hour lunch. Told us to come back after we had already stood in a brief line inside and she was “short staffed” and we have to come back or wait 1 hour.

I Was in the Martinsburg office this past week to set up an account and apply for a credit card to build my credit.  I had soo many questions and the amazing service from the young lady named Catherine was wonderful. She was very patient with me and gave me all the answers I asked and if she didn’t know the answer she called to get the answer while I was there.   I left there feeling secure and happy with all the help I received. I will highly recommend this to anyone that doesn’t understand or is wanting a great bank to work with especially with ms. Catherine.

Bad customer service with those in offices. The windows helping take your money  aren't the issue

Tried on 3 different occasions to open an account with this bank. They were rude, condescending and clearly dont understand what customer service is. There's only one person that can open accounts and she is clearly a miserable person who paints a smile on while talking down to you. They wanted something new everytime I went in EVEN THOUGH I CALLED TO ASK ABOUT OPENING AN ACCOUNT before coming in. Do NOT waste your time!!!

Like the bank.  Tired of being kicked out of online banking and needing to replace my card 2x a year.

I am sick to death of this place constantly filing repeat purchases and things as simple as getting phone service as fraud.  I can't even order something online if the website's HQ is based in a different state despite explicitly limiting fraud checks to out of country.

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Wv Air Natl Guard Credit Union

Reviews, get directions and contact details for Wv Air Natl Guard Credit Union

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