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Reviews, get directions and contact details for X-eSS Exteriors Corp.

Address: 375 S Illinois 83, Grayslake, IL 60030, USA
Phone: (800) 331-4980
State: Illinois
City: Grayslake
Zip Code: 60030


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Reviews
Customers BEWARE!!! It won't let me give them 0 stars which is why they get 1. This company is all smoke and mirrors. They come knocking on your door after a storm and talk you into getting roof / siding etc without any $$ out of your pocket. The sales men are diligent, communicate well and they follow through prior to the repairs. They even tell you to hold a bit of the $$ as an insurance that they will do a good job! As soon as they workers come and go and they collect your last insurance check, it's an entirely different story. This company has charged my insurance company $34,125.84 since July 2011. We had a leak in our ceiling and some damaged aluminum siding in July 2011 (big summer storm) They knocked on our door, we let them in. The work consisted of tearing down the aluminum siding, (they took it for scrap) and gave us vinyl plus 1/2 the roof. Never went into the attic to figure out why our roof is leaking. Said the new vents and 1/2 roof would take care of it.($16,756.78 charged to insurance) Next winter, thaw, roof leaks again. Our sales guy and project manager are no longer working for company. Takes until Aug 2015 to get someone out again. Told us that you must need the entire roof done and because of the water damage inside, so new ceiling paint and walls. They still never go into the attic to figure out moisture/ ventilation issues ($17,469.06 charged to insurance). Winter 2016, freeze and thaw, same leak in roof. It's now July 2017 and we still have not been able to get ANYONE out to honor their warrantee on the new roof from 2015. This company is horrible to deal with and I wish we never dealt with them in the first place! The 5 star review on this site is from their project manager who currently works there. I hope I can spare any of my Lake County neighbors the hassle of dealing with this company!!!
8 years ago (19-07-2017)
All I can say is WOW! Two thumbs up they really get the job done beautifully
7 years ago (12-01-2018)
RUN RUN RUN FAR FROM THIS COMPANY!!! A guy named "James" came to the house with a roofer named "Tony" indicating we HAD to sign a contract hiring the company to repair our roof. Actually it was a contract (that was filled in after I signed it, stupid me) for a 10% total fee and allowing him total access to our insurance policies! James cussed out my husband, probably speaks 20 words of English, VERY hard to understand and impossible to deal with. We now hired an Attorney to free ourselves of these idiots and continue with a reputable roofing company. STAY FAR FAR AWAY!!!!!
8 years ago (09-10-2017)
Not even enough time or space on here to begin to tell you about one nightmare after another I had with this company earlier this year!! I can honestly say BEWARE and STAY AWAY from this company!! By the way, Max Choi who rated 5 stars on a review is the OWNER of this company!!
8 years ago (06-10-2017)
The best public adjusters
8 years ago (22-12-2017)
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