Zales

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Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 1000 Turtle Creek Dr, Hattiesburg, MS 39402, USA

Phone: (601) 296-1156

Website

State: Mississippi

Zip Code: 39402

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Customer service has gotten 100% better than my last several visits. I was actually greeted upon entering. I had two wonderful sales reps assist me. I even found the toggles I was in search of!!! Also found tiara rings for my daughter. It was absolutely the best visit I have ever in Zales.

 7 years ago (07-11-2017)

I have had nothing but trouble from this place since the moment i got my ring. I recommend anywhere but here especially if you like wearing your jewelry. They have had my ring more than ive gotten to wear it.

 7 years ago (01-10-2017)

The Greatest service you could ask for..the Person who helped me was A young woman named Raquel..Very Helpful and full of knowledge of the products she was selling I will be going back in the very near future

 9 years ago (13-08-2016)

I wish there was a zero star option.  The last three times I've been at Zales have been some of the worst customer service experiences I've ever encountered.  Things like asking if they can help me, then having a conversation with someone else while I'm answering.  Or stopping in the middle of assisting me to help someone they'd seen in the store earlier that day.  Appallingly bad service, and a collective foul attitude to boot.  Walk about 100 more steps and go to Kay's or Reed's.  Their customer service is exemplary by comparison.

 9 years ago (06-02-2016)

It was the most crappiest experience I have ever had. The Zales in Hattiesburg Mall the people were rude. All I wanted to do is take back a necklace I had bought and get a refund. It was only a little over 100.00 dollars. They said they couldn't give me the money in cash because they didn't have enough money in the store to do so. Well l had just seen where this man had made a purchase and had given them 140.00 in cash and they were some other people buying stuff. I could have understood if it had been a large sum of money,but a hundred dollars.   They said before I come back .To call first to make sure they had the money in the store. I only have 60 days to return it and my time is almost up. I will never buy anything from Zales again I really don't even give it a start I had to just do it would post this 

 9 years ago (26-12-2015)

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Reviews, get directions and contact details for Zales

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